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FREQUENTLY ASKED QUESTIONS
General Information
USB Mode
I have inserted a USB Memory
Key, but the TV does not
recognise it.
Ensure the USB Memory Key is formatted to type FAT32.
USB Mode
Using a USB portable hard drive
/ larger than 32GB.
If you wish to use a portable hard drive larger than 32GB, please note that it must be
formatted to the FAT32 fi le system in order to operate on this TV. Windows XP/Vista
computers are only capable of formatting up to 32GB, therefore, you will need a software
programme/utility to format larger hard drives.
Please refer to the website, www.umc-uk.co.uk, for more information.
USB Record
I cannot change the channel,
access the menu or use the red
button.
During time shift you cannot change the channel, access the menu or use the red button.
USB Record
When using the USB to record
the picture ‘breaks up’ or
experience loss of sound.
Check the USB memory stick meets the minimum read speed requirements. Standard
defi nition channels require a read speed of 20 MB/s (Mega Byte per second) and a
write Speed of 6 MB/s (Mega Byte per second) HD channels require the read speed of 80
MB/s (Mega Byte per second) and a write speed of 40 MB/s (Mega Byte per second). USB 3.0
sticks should be used where possible.
Pairing the remote
control
Remote control does not work
with the TV set when fi rst time
installation is on the TV screen
During fi rst time installation press and hold the GREEN and YELLOW buttons on the remote
control for a few seconds. The power light will blink 5 times to confi rm the TV and remote
control are paired.
Pairing the remote
control
Remote control does not power
on the TV set
Switch the TV on using the standby button on the TV set (not the remote control), once
switched on, press the standby button on the TV set once, this will prompt the ‘pairing menu’
to appear, scroll through and highlight ‘Pair your remote’ by pressing the
CH+/CH-
TV button
(scroll up/down function in the menu) then press the TV set’s standby button (OK function
in the menu) to confi rm your selection, then with the remote control, press and hold the
GREEN and YELLOW buttons for a few seconds, the power light will blink 5 times to confi rm
the TV and remote control are paired.
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