E-14
ENG
LI
SH
TROUBLESHOOTING
Before contact for service, review the troubleshooting chart below to make sure that the problem is not a unit
malfunction.
SYMPTOM
REMEDY
(the following are not due to a malfunction)
Odor and smoke persists.
• Check the filters. If they appear to be extremely dirty, clean or
replace them. (Ref. E-13)
The Cleanliness Monitor is blue even
when the air is not clean.
•
The air may have been dirty when the unit was plugged in.
Unplug the unit, wait one minute, and then plug the unit in again.
The Cleanliness Monitor light is red
even when the air is clean.
• Dirty or clogged dust(sensitive) sensor openings interfere with
sensor operation. Gently clean the sensor filter or the back
panel. (Ref. E-11).
The unit makes a clicking or ticking
sound.
•
The unit may make clicking or ticking sounds when it is
generating ions.
Air discharged from the unit has an
odor.
• Check to see if the filters are extremely dirty.
• Clean or replace the filters. (Ref. E-11, E-12, E-13)
•
Use only fresh tap water. Using other water sources risks the
growth of mold, fungi, or bacteria.
The unit does not operate when
cigarette smoke is in the air.
•
Make sure the unit is installed in a location in which the sensors
can detect cigarette smoke.
• Check to see if the dust(sensitive) sensor openings are blocked
or clogged. If they are blocked or clogged, clean the sensor filter
or the back panel. (Ref. E-11)
The FILTER RESET Indicator Light is on.
• Whenever after performing maintenance or replacing the filters,
connect the power cord to an outlet and then press the Filter
Reset Button. (Ref. E-11)
The Front Display is turned off.
•
When Light control is set to "Auto", the light automatically turns
off when the room is dark. Moreover, when Light control is set
to "Turn off", the light is always off. If you do not want the light to
be off, set Light control to the "Darker" setting. (Ref. E-9, E-10)
The Humidify Light on the Front Display
does not light up when the tank is
empty.
•
The room has reached the appropriate level of humidity and has
stopped humidifying.
• Check the styrofoam float for impurities. Clean the Humidifying
Tray. Make sure that the unit is on a level surface. (Ref. E-12)
The water level in the tank does not
decrease or decreases slowly.
•
Check to see if the Humidifying Tray and Water Tank are
correctly installed. Check the Humidifying Filter. (Ref. E-12)
• If the filter is extremely dirty, clean or replace it. (Ref. E-13)
The Cleanliness Monitor changes color
frequently.
•
The Cleanliness Monitor automatically changes color when the
dust(sensitive) sensor and odor sensor* detect impurities.
If you are concerned about the change, you can change sensor
sensitivity. (Ref. E-9,E-10) (*KC-G60 / KC-G50)
There is a discrepancy between the
unit’s Humidity Monitor and another
hygrometer in the room.
•
There is a difference in the humidity level within the same room.
•
The sensor have different measurement parameters.
•
If the monitor indicates wattage or temperature, switch the
display by pressing the DISPLAY SELECT button. (Ref. E-9)
The unit PM2.5 Light does not match
weather report or other local PM2.5 data.
• Outdoor and indoor as well as the home environment (the
volume of traffic nearby, number of stories in home, etc.) may
cause a reading different than local PM2.5 data.
ERROR DISPLAY
If error occurs repeatedly, contact the Sharp Service Center.
DIGITAL INDICATION
REMEDY
Make sure that the Humidifying Filter and Humidifying Tray are properly
installed, and then turn the power to ON again.
Unplug the unit, wait one minute, and then plug the unit in again.
