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EN - 27

9. TROUBLESHOOTING

Repair of your machine should be carried out by an authorised service company. If your 

machine requires repair or if you cannot solve an issue with the information provided 

below, then you should: 

•  Unplug your machine from the mains power supply. 
• 

Turn off the water supply. 

FAULT

POSSIBLE CAUSE

TROUBLESHOOTING

Your machine does not start. 

Machine not plugged in. 

Plug machine in. 

Fuses are faulty. 

Replace the fuses. 

No mains power supply. 

Check mains power. 

Start/Pause button not pressed. 

Press the Start/Pause button. 

Programme dial ‘stop’ position. 

Turn the programme dial to the desired position. 

The machine door is not 

completely closed. 

Close the machine door. 

Your machine does not 

intake water. 

Water tap is turned off. 

Turn tap on. 

Water inlet hose may be twisted. 

Check water inlet hose and untwist. 

Water inlet hose clogged. 

Clean water inlet hose filters. (*)

Inlet filter clogged. 

Clean the inlet filters. (*)

The machine door is not 

completely closed. 

Close the machine door. 

Your machine does not 

discharge water. 

Drain hose clogged or twisted. 

Check the drain hose, then either clean or 

untwist. 

Pump filter clogged. 

Clean the pump filter. (*)

Laundry is too tighly packed 

together in the drum. 

Spread your laundry in the machine evenly. 

Your machine vibrates. 

The feet have not been adjusted. 

Adjust the feet. (**)

Transit bolts fitted for 

transportation have not been 

removed. 

Remove the transit bolts from the machine. (**)

Small load in the drum. 

This will not prevent operation of your machine. 

Your machine is overloaded with 

laundry or laundry is unevenly 

spread. 

Do not overload the drum. Spread laundry evenly 

in the drum. 

Your machine rests on a hard 

surface. 

Do not set up your Washing Machine on a hard 

surface. 

Excessive foam is formed in 

the detergent drawer. 

Excessive amount of detergent 

used. 

Press the Start/Pause button. To stop the foam, 

dilute one tablespoon of softener into 1/2 litre of 

water and pour into the detergent drawer. Press 

the Start/Pause button after 5-10 mins. 

Wrong detergent used. 

Only use detergents produced for automatic 

Washing Machines. 

Unsatisfactory washing 

result. 

Your washing is too dirty for the 

programme selected. 

Use the information in the programme tables to 

select the most appropriate programme. 

Amount of detergent used 

insufficient. 

Use the amount of detergent as instructed on the 

packaging. 

There is too much laundry in your 

machine. 

Check that the maximum capacity  for the 

selected programme has not been exceeded. 

Содержание ES-NB814W-BE

Страница 1: ...ES NB814W BE Washing Machine Home Appliances a User Manual ...

Страница 2: ...ION Injury or property damage risk IMPORTANT NOTE Operating the system correctly Thank you for choosing this product This User Manual contains important safety information and instructions on the operation and maintenance of your appliance Please take the time to read this User Manual before using your appliance and keep this book for future reference ...

Страница 3: ...wer 12 4 2 Sections 13 4 3 Program Dial 13 4 4 Electronic Display 13 5 USING YOUR WASHING MACHINE 14 5 1 Preparing Your Laundry 14 5 2 Putting Laundry in the Machine 14 5 3 Adding Detergent to the Machine 15 5 4 Operating Your Machine 15 5 5 Selecting a Programme 15 5 6 Half Load Detection System 15 5 7 Additional Functions 16 5 8 Child Lock 18 5 9 Cancelling the Programme 19 5 10 Programme End 19...

Страница 4: ...ack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children of less than 3 years should be kept away unless continuously supervised Call the nearest authorized service centre for a replacement if the power cord malfunctions Use only the new water inlet hose coming with your machine when mak...

Страница 5: ...ed within For this reason it is important to pay particular attention to any figures whilst reading the operating manual 1 1 General Safety Warnings The necessary ambient temperature for operation of your Washing Machine is 15 25 C Where the temperature is below 0 C hoses may split or the electronic card may not operate correctly Please ensure that garments loaded into your Washing Machine are fre...

Страница 6: ... machine could be hazardous to children Do not allow children to play with the packaging or small parts from the Washing Machine Keep the packaging materials in a place where children cannot reach them or dispose of them appropriately Use pre wash programs only for very dirty laundry Never open the detergent drawer while the machine is running In the event of a breakdown unplug the machine from th...

Страница 7: ...njuries RISK OF BURNS Do not touch the drain hose or any discharged water while your Washing Machine is running The high temperatures involved pose a burn risk RISK OF DEATH FROM ELECTRICAL CURRENT Do not connect your Washing Machine to the mains electricity supply using an extension lead Do not insert a damaged plug into a socket Never remove the plug from the socket by pulling the cord Always ho...

Страница 8: ...r your machine The sulphur content of paint removers may cause corrosion Never use paint removing materials in your machine Never use products that contain solvents in your machine Please ensure that garments loaded into your Washing Machine are free from foreign objects such as nails needles lighters and coins Risk of fire and explosion Risk of falling and injury Do not climb on your Washing Mach...

Страница 9: ...h of children 1 2 During Use Keep pets away from your machine Please check the packaging of your machine before installation and the outer surface of the machine once the packaging has been removed Do not operate the machine if it appears damaged or if the packaging has been opened Your machine must only be installed by an authorised service agent Installation by anyone other than an authorised ag...

Страница 10: ...use the guarantee to be void Your warranty does not cover damage caused by external factors such as fire flooding and other sources of damage Please do not throw away this user manual keep it for future reference and pass it onto the next owner NOTE Specifications for the machine may vary depending on the product purchased 1 3 Packaging and Environment Removal of packaging materials Packaging mate...

Страница 11: ... listed in the standards referenced Disposal of your old machine The symbol on the product or on its packaging indicates that this product may not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative conseque...

Страница 12: ...er 7 Water Inlet Valve 8 Power Cable 9 Discharging Hose 10 Transit Bolts 2 1 Technical Specifications Operating voltage frequency V Hz 220 240 V 50Hz Total current A 10 Water pressure Mpa Maximum 1 Mpa Minimum 0 1 Mpa Total power W Maximum dry laundry capacity kg 8 Spinning revolution rev min Programme number 15 Dimensions mm Height Width Depth 845 597 2100 527 1400 ...

Страница 13: ...he machine being operated with transit bolts fitted are out of the scope of the warranty 3 2 Adjusting the Feet Adjusting Adjustable Stays 1 1 Do not install your machine on a surface such as carpet that would prevent ventilation at the base To ensure silent and vibration free operation of your machine install it on a firm surface You can level your machine using the adjustable feet Loosen the pla...

Страница 14: ...supplied in the packaging with the hose Fit these nuts to the end s of the water inlet hose that connect to the water supply 2 Connect new water inlet hoses to a threaded tap Connect the white capped end of the water inlet hose to the white water inlet valve on the rear side of the machine and the red capped end of the hose to the red water inlet valve if applicable Hand tighten the connections If...

Страница 15: ...the water drain hose is not bent buckled crushed or extended The water drain hose must be installed at a maximum height of 100 cm from the ground 4 CONTROL PANEL OVERVIEW 3 1 2 1 Detergent Drawer 2 Electronic Display 3 Programme Dial 4 1 Detergent Drawer 1 2 3 4 5 6 1 Liquid Detergent Attachments 2 Main Wash Detergent Compartment 3 Softener Compartment 4 Pre Wash Detergent Compartment 5 Powder Det...

Страница 16: ... on the machine purchased 4 3 Program Dial To select the desired programme turn the programme dial either clockwise or anti clockwise until the marker on the programme dial points to the chosen programme Make sure that the programme dial is set exactly to the programme you want 4 4 Electronic Display 1 8 2 3 4 6 5 7 9 1 Electronic Display 2 Digital Display 3 Water Temperature Adjustment Button 4 R...

Страница 17: ...and eyes 5 Remove the metallic or plastic hooks of curtains or place them in a washing net or bag 6 Reverse textiles such as pants knitwear t shirts and sweat shirts 7 Wash socks handkerchiefs and other small items in a washing net Maximum ironing temperature 150 C Can be dry cleaned Drip dry Dry cleaning in gas oil pure alcohol and R113 is allowed Maximum ironing temperature 200 C No dry cleaning...

Страница 18: ...d The amount of the detergent required will increase with higher washing loads Put softener in the middle compartment of the detergent drawer Do not exceed the MAX level Thick softeners may cause clogging of the drawer and should be diluted It is possible to use fluid detergents in all programmes without a pre wash To do this slide the fluid detergent level plate into the guides in compartment II ...

Страница 19: ...stment button until the desired spin speed is displayed again 3 Delay Timer Auxiliary function button 3 or 4 Delay Timer You can use this auxiliary function to delay the start time of the washing cycle for 1 to 23 hours To use the delay function Press the delay key once 01h will be displayed will light up on the electronic display Press the delay key until you reach the time after which you want t...

Страница 20: ...elect this function press the Easy ironing button when the symbol is displayed 7 Pre Wash Auxiliary function button 3 or 4 Pre Wash This additional function allows you to give heavily soiled laundry a pre wash before the main washing programme takes place When using this function put detergent in front washing compartment of the detergent drawer To select this function press the Pre wash button wh...

Страница 21: ...ary depending on the product purchased Start Pause button By pressing on the Start Pause button you may start the programme you have selected or suspend a running programme If you switch your machine to the standby mode the Start Pause led on the electronic display will blink 5 8 Child Lock The Child Lock function allows you to lock the buttons so that the wash cycle you have chosen cannot be chan...

Страница 22: ...achine will perform the necessary draining operation and cancel the programme 5 You can now select and run a new programme 5 10 Programme End Your machine will stop by itself as soon as the programme you have selected finishes will flash on the electronic display You can open the machine s door and remove the laundry Leave the door of your machine open to allow the inner part of your machine to dr...

Страница 23: ... laundry Spin Drain C 8 17 You can use this program for any type of laundry if you want an additional spin step after the washing cycle You can use the drain program to drain the water accumulated inside the machine adding or removing laundry To enable the drain program turn the program knob to the spin drain program After you select spin cancelled using the auxiliary function key the program will...

Страница 24: ... detergent is used The programme may last longer than 15 minutes if your machine detects an uneven load You can open the door of your machine 2 minutes after the completion of a washing operation The 2 minute period is not included in the programme duration According to regulation 1015 2010 and 1061 2010 the programme 1 and the programme 2 are respectively the Standard 60 C cotton programme and th...

Страница 25: ...dations for the amount of the detergent to be used The noise and remaining moisture content are influenced by the spinning speed The higher spinning speed in the spinning phase the higher noise and the lower remaining moisture content You can access the product database where the model information is stored by reading the QR code on the energy label Programme Name Rated Capacity kg Energy Consumpt...

Страница 26: ...scale removers manufactured specifically for washing machines only Never force the door open when your Washing Machine is running You can open the door of your machine 2 minutes after the completion of a washing operation Never force the door open when your Washing Machine is running The door will open immediately after the washing cycle has ended The installation and repairing procedures should a...

Страница 27: ...ough your water supply is on and the tap is open We recommend that you clean your water inlet filters every 2 months Unscrew the water inlet hose s from the Washing Machine To remove the water inlet filter from the water inlet valve use a pair of long nosed pliers to gently pull on the plastic bar in the filter A second water inlet filter is located in the tap end of the water inlet hose To remove...

Страница 28: ...u may have to empty the water collection container a few times 3 Remove any foreign materials from the filter with a soft brush 4 After cleaning re fit the filter by inserting it and turning clockwise 5 When closing the pump cover ensure that the mountings inside the cover meet the holes on the front panel side 6 Close the filter cover WARNING The water in the pump may be hot wait until it has coo...

Страница 29: ...n in the picture below and thoroughly clean the remaining detergent residues Replace the apparatus Make sure that no residual material remains inside the siphon Specifications may vary depending on the machine purchased 8 Body Drum 1 2 1 Body Use a mild non abrasive cleaning agent or soap and water to clean the external casing Wipe dry with a soft cloth 2 Drum Do not leave metallic objects such as...

Страница 30: ... Clean the pump filter Laundry is too tighly packed together in the drum Spread your laundry in the machine evenly Your machine vibrates The feet have not been adjusted Adjust the feet Transit bolts fitted for transportation have not been removed Remove the transit bolts from the machine Small load in the drum This will not prevent operation of your machine Your machine is overloaded with laundry ...

Страница 31: ...pter regarding maintenance and cleaning of your machine See the chapter regarding installation of your machine 10 AUTOMATIC FAULT WARNINGS AND WHAT TO DO Your Washing Machine is equipped with a built in fault detection system indicated by a combination of flashing wash operation lights The most common failure codes are shown below TROUBLE CODE POSSIBLE FAULT WHAT TO DO E01 The door of your machine...

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Страница 35: ...The minimum period which must supply the spare parts for the household washing machine is 10 years www sharphomeappliances com ...

Страница 36: ...52330399 Visit Our Website sharphomeappliances com Service Support ...

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