9
BEFORE ASKING FOR SERVICE
If you experience any dif
fi
culties with your vacuum cleaner, use this Troubleshooting
Chart
fi
rst before requesting service.
NOTE : Always remember to have the vacuum cleaner turned OFF and disconnect the
plug from an electrical outlet before working on the vacuum cleaner.
TROUBLESHOOTING CHART
Problem
Check
Countermeasure
The cleaner does
not work.
Check that the appliance is correctly
plugged into an electrical outlet.
In case that the thermal cut-off device
has operated, wait until it resets after
approximately 60 minutes.
The appliance may be damaged,
please take it to an Authorized Service
Centre for repair.
The suction
performance
reduces.
Check if the suction hose, extension
pipes or floor nozzle is clogged.
Remove any foreign object that may
have clogged in the floor nozzle, hose
or pipe.
Check if the dust cup is filled with dust.
Dispose dust.
Check if the filter is blocked with dust.
If it is blocked with dust, please clean
up the filter.
WARNING
This vacuum cleaner contains a motor protection system to maximize the motor lifespan.
It is designed to shut off to avoid overheating in case of a blockage or clogged
fi
lter. If the
protection device is activated, the vacuum cleaner stops without turning off the switch. If this
happens, turn off and unplug the vacuum cleaner.
Please empty the dust cup and clean the inlet
fi
lter.
After approximately 1 hour, the motor will have cooled and the vacuum cleaner will be ready to
use. Operating this vacuum cleaner with clogged or dirty
fi
lter may cause the vacuum cleaner
to overheat.
Please clean the inlet
fi
lter and empty the dust cup regularly.
Please request service if the problem still persists or if the problem is not defined in the
Troubleshooting Chart.
Vacuum Cleaner_EC-C1819R_2219N.indd 9
Vacuum Cleaner_EC-C1819R_2219N.indd 9
8/17/2018 2:57:40 PM
8/17/2018 2:57:40 PM
