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59
Skewed pages
Wrinkled paper
The back of the
printout is dirty
Whole page
dark
The toner does
not adhere to the
paper
•
The print media has been
loaded incorrectly.
• The paper path of the printer is dirty.
• The print media has been loaded
incorrectly.
• The print media does not
meet the usage
specifications.
• The paper path of the printer is dirty.
• The fuser component is damaged.
• Dirty toner cartridge
• The transfer roller inside the
printer is dirty.
• The transfer voltage inside
the printer is abnormal.
• Toner cartridge is improperly
installed.
• Inner damage of toner cartridge.
• Abnormal internal charging of
machine or the toner cartridge is
not charged.
• The print media does not
meet the usage specifications,
for example, the media is damp
or too rough or has been used
previously.
• The inside of the printer is dirty.
• Toner cartridge is damaged.
• The parts inside the printer are
damaged.
• The toner cartridge is
not installed correctly.
• The toner cartridge
may be damaged.
• The parts inside the
printer are damaged.
• Ensure the correct loading of
the print media.
• Clean the paper path inside
the printer.
• Ensure the correct loading
of the print media.
• Please use print media within
the specification range.
• Clean the paper path inside
the printer.
• Please contact a customer
service center to replace a
new fuser assembly.
• Clean or replace the toner cartridge.
• Clean the internal transfer part
of the printer.
• Install ink cartridge correctly.
• It is suggested to replace
the original toner cartridge.
• Please use printing medium
within the specification scope,
and use manual feed tray for
printing in case of a special
medium.
• Clean the inside of the printer.
• It is suggested to replace
the original toner cartridge.
• Install the ink cartridge correctly.
• It is suggested to replace the original
toner cartridge.
Note
:
• Failure of the above can be improved by cleaning or replacing the toner cartridge.
Please contact customer services center if the problem can still not be solved.
Horizontal
stripes