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29
CD-DP2400H
Re
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nces
- T
roub
le
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ooting c
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rt -
Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your author-
ised SHARP dealer or service centre.
!
General
!
CD player
!
Tuner
!
Cassette deck
!
Remote control
Symptom
Possible cause
"
The clock is not on time.
"
Did a power failure occur? Reset the
clock. (Refer to page 14.)
"
When a button is pressed, the unit
does not respond.
"
Set this unit to the power stand-by mode
and then turn it back on.
"
If the unit still malfunctions, reset it. (Refer
to page 30.)
"
No sound is heard.
"
Is the volume level set to "0"?
"
Are the headphones connected?
"
Are the speaker wires disconnected?
Symptom
Possible cause
"
Playback does not start.
"
Is the disc loaded upside down?
"
Playback stops in the middle or is
not performed properly.
"
Does the disc satisfy the standards?
"
Is the disc distorted or scratched?
"
Playback sounds are skipped, or
stopped in the middle of a track.
"
Is the unit located near excessive vibra-
tions?
"
Is the disc very dirty?
"
Has condensation formed inside the unit?
Symptom
Possible cause
"
Radio makes unusual noise con-
secutively.
"
Is the unit placed near the TV or compu-
ter?
"
Is the FM aerial or AM loop aerial placed
properly? Move the AC power lead away
from the aerial if located near.
Symptom
Possible cause
"
Cannot record.
"
Is the erase-prevention tab removed?
"
Cannot record tracks with proper
sound quality.
"
Is it a normal tape? (You cannot record on
a metal or CrO tape.)
"
Cannot erase completely.
"
Sound skipping.
"
Is there any slack?
"
Is the tape stretched?
"
Cannot hear treble.
"
Are the capstans, pinch rollers, or heads
dirty?
"
Sound fluctuation.
"
Cannot remove the tape.
"
If a power failure occurs during playback,
the heads remain engaged with the tape.
Do not open the compartment forcibly.
Wait until electricity resumes.
Symptom
Possible cause
"
The remote control does not oper-
ate.
"
Is the AC power lead of the unit plugged
in?
"
Is the battery polarity respected?
"
Are the batteries dead?
"
Is the distance or angle incorrect?
"
Does the remote control sensor receive
strong light?
Web-site: www.sharp.co.uk/support Help Line: 08705 274277 (office hours)