Sharp AR-287, Руководство по обслуживанию

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26. E-mail Status/E-mail Alerts
A. Basic functions
(1) Event driven type text message transmission by using MIB infor-
mation of AR-PB2A
(2) Management information which body has is coded and transmit-
ted in a file type according to the schedule or in the event driven
type. In this case, the specified mail software is used to receive
and develop the data.
The above functions are available as standard provision only when
AR-PB2A and the AR-NC3D are installed. For (2), the software key
protect is made.
B. Main body specifications
The body provides event information to the controller.
The file generated by the ICU according to setup can be transmitted
as an attached file as information for dealers. When a dealer’s mail
address is set, a file can be attached only to a mail which is transmit-
ted to the mail address.
To read the attached file, the specified mail software is required. That
is, the attached file includes numeral information of each main body
and event information in coded state. If the other mail software is
used to receive, the display contents on the client side cannot be
guaranteed.
C. Print controller specifications
The controllers, AR-PB2A, support the following transmission func-
tions:
·
Text mail transmission by event driven setup and schedule driven
setup
·
Mail transmission with an attached file by event driven setup and
schedule driven setup.
However, mail transmission with an attached file stated above is en-
abled only when the main body complies with generation of informa-
tion of the attached file. That is, transmission of an attached file can
be made only when the AR-PB2A is installed to the AR-287/
337/407/507.
For E-mail Status / Alerts without an attached file, as follows:
(1) Additional machine information
Information to identify the machine. The user administrator manually
enters this information by using a browser. The information is dis-
played in the text of the mail.
*
These items of information are kept on the controller side or on the
NIC side.
·
Machine name
·
Machine code
·
Installation place
(2) Alert Message
ID Event Message Condition
1 Paper Jam !!! MISFEED HAS OCCURRED !!! When paper/document jam has occurred. If a jam is detected when the power is turned ON or reset,
checking is made again.
2 Toner Low !!! TONER SUPPLY IS LOW !!! When toner LOW is detected for the first time. If toner LOW is detected when the power is turned
ON or reset, checking is made again.
3 Toner Empty !!! ADD TONER !!! When toner empty is detected for the first time. If toner empty is detected when the power is turned
ON or reset, checking is made again.
4 Paper Empty !!! LOAD PAPER / XXX !!! When paper empty is detected for the first time. If paper empty is detected when the power is turned
ON or reset, checking is made again. No information on the number of steps of trays. Manual feed
is not supported. When a tray empty is detected, information of all the trays that are empty at that
time is delivered.
5 Service Required !!! CALL FOR SERVICE !!! When the machine enters the self-diagnosis mode. If detected when the power is turned ON or
reset, checking is made again.
6 PM Required !!! MAINTENANCE REQUIRED !!! When the maintenance counter or the developer counter reaches the specified count. If detected
when the power is turned ON or reset, checking is made again.
(3) Status Message
a. Counter information
When schedule driven is set, the total counter, the copy counter, and
the printer counter are displayed in a mail address for general. These
information items are supplied from the controller MIB. The "total
counter" means the "effective paper counter" controlled by the ICU.
b. Timer information
For schedule drive message, the controller controls transmission time
by means of the timer of the ICU timer of the machine, and transmits
a mail.
Timer setup is made from the Web setup page.
D. Handling of transmission data
In E-mail Alerts and E-mail Status, a transmission task is generated
regardless of the job which is under process in the machine. These
tasks are processed in the following rules:
·
When the machine receives a mail transmission request during a
job process (copy scan, copy output, print output, other process) of
the machine, it performs transmission process regardless of the
job.
·
When the machine receives a mail transmission request under
other situation, if the job is triggered during transmission process,
the job is started.
·
When the machine receives a mail transmission request during the
simulation mode, the request is accepted and transmission proc-
ess is started.
·
When the machine receives a mail transmission request during the
key operator program, it is accepted and transmission process is
started.
·
When the controller sends two or more requests during a job, only
the last request is accepted.
AR-287/337
AR-407/507
3/13/2000 2 – 12