Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores bearing
the logo regardless of brand and manufacturer to protect
the environment and reuse valuable resources.
(toll free)
Customer Center
For inquiries, call:
For general information
In case of theft, loss, or malfunction
(toll free)
Repair and Delivery Support Center
For theft, loss, or malfunction
(toll free)
From au mobile phones / non-au mobile phones / general subscriber phones:
Business hours: 9:00 to 20:00 (7 days a week)
Business hours: 9:00 to 20:00 (7 days a week)
Business hours: 24 hours (7 days a week)
0120-925-919
In case above numbers are not available, call toll-free:
0120-977-033
(except Okinawa)
0120-977-699
(Okinawa)
In case above numbers are not available, call toll-free:
0120-925-314
From au mobile phones:
area code not required
157
From non-au mobile phones / general subscriber phones:
0077-7-111
area code not required
From au mobile phones:
113
From non-au mobile phones / general subscriber phones:
0077-7-113
