Many potential problems can be resolved by the owner without calling a
service technician.
If something is wrong with this product, check the following before calling
your authorised SHARP dealer or service center.
Symptom
Possible cause
No sound is heard.
z
The volume level set to minimum.
z
Are the connections made correctly.
z
Is the input selector switch properly switched?.
z
Is the volume of the source device set to “0”.
z
Is the connected device powered on?.
z
Is the connected device properly connected to this unit?
z
Is the pairing information for the device you want to use by pairing
another
Bluetooth
device deleted? Please try pairing again.
z
Is it set to output audio from another
Bluetooth
device, such as when
two units are connected simultaneously? Press and hold the
z
button for about 2 seconds to switch the device
z
Is the distance between this unit and the
Bluetooth
device too long?
z
Is the
Bluetooth
setting of the connected device turned off?
Sound is heard
from one side only.
z
The audio cable may not be connected correctly.
Insert the cable plug all the way into the terminals of the
Bluetooth
transmitter and TV
z
Is the audio cable using a 3.5 mm / 3 pole type?
The button did
not work properly
while pressing
z
Turn off the power of this unit and then turn it on again.
The power is not
turned on
z
Charging may be low. Charge using the supplied or commercially
available micro USB cable.
z
If the battery does not turn on after charging, or if it turns off
immediately, the battery may be exhausted.
Power Off without
notice
Poor sound quality
z
The unit is too near to a device that generates electromagnetic
radiation.
z
There is an obstacle between the unit and the
Bluetooth
stereo audio
source device
z
Is the volume to high, please lower the volume.
z
z
Is the sound partner no sound
If the temperature of the environment you are using is high,
the power is turned off for safety. Please use within the operating
temperature range.
Troubleshooting
