27
Troubleshooting
If the fault cannot be corrected by using this guide, remove the mains plug from the wall socket and
contact the dealer or supplier from whom it was purchased. Where this is not possible, please visit our
web-site at www.sharp.co.uk/support. Customers without internet access may telephone 08705
274277 during office hours (or (01) 676 0648 if telephoning from Ireland).
Certain replacement parts and accessories may be obtained from our Main Parts Distributor, who can
be contacted on the following numbers:
Willow Vale Electronics Ltd.
0121 766 5414 and 0161 205 7531
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to
provide proof of the date of purchase to the repairing company. Please keep your invoice or Receipt,
which is supplied at the time of purchasing.
Remote control does not work
Bars on screen
Picture distorted
Picture rolls vertically
No colour
Poor reception on some channels
Picture weak
Picture lines or streaks
Picture ghosting
Picture blurred
Sound OK, picture poor
Picture OK, sound poor
No picture or sound
Quick
Service
Check List
Problems
Possible Causes/Solutions
T
ry a ne
w channel to chec
k f
or possib
le
station trouble
The
TV set not plugged in
Outlet power OFF
P
o
wer b
utton of the
TV set not on
Antenna not connected to terminal at the
bac
k of the
TV set
If outside antenna is used, check for broken
wires
Check for local interference
T
u
rn
off the
TV set b
y
pressing the P
o
wer b
utton
on the
TV set, then tur
n on again after a min
ute
Adjust COLOUR control
Check batteries in the Remote Control
T
ry fine tuning to correct
Chec
k if the Br
ightness or Contr
ast setting in
Picture Adjustment might be set to the min
us
side
.
Increase the volume
This TV set is equipped with a microprocessor. Its performance could be adversely affected by external
electrical noise or interference. If this should happen, unplug the TV set and plug it in again after a few minutes.