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0800 862 0453
sharkclean .eu
ORDERING ADDITIONAL ACCESSORIES
TROUBLESHOOTING GUIDE
ACCESSORY
Intelli-Mop™ Head
Great for all-purpose cleaning. Get an extra boost for
tough stains from the Steam Blaster
™
, and clean twice
the area with the hands-free two-sided pad.
Dirt Grip™ Pad
Double-sided pad. Easy, hands-free installation and
removal. Washable and reusable.
Triangle Scrubber Head
Triangle shape is perfect for cleaning corners and
hard-to-reach areas. Equipped with a Steam Blaster™
to help loosen stains and stuck on dirt.
Triangle Scrubber Pad
Ideal for cleaning corners and other hard-to-reach
spaces. Easy to install and remove.
WARNING: To reduce the risk of shock and unintended operation,
turn off power and unplug unit before servicing�
The Steam Cleaner isn’t producing any steam�
•
The Steam Cleaner should be securely plugged into an electrical socket.
Check your fuse or circuit breaker or try a different socket.
•
Make sure the water tank is full, the unit is plugged in, and the light around
the Steam Control Button is solid.
•
If the lights below the Steam Control Button are not illuminated, try a
different electrical socket.
•
If the lights below the Steam Control Button are blinking, press the Steam
Control Button to select a Steam setting.
•
If the lights below the Steam Control Button are solid, wait 30 seconds for
the unit to warm up.
•
If after following the above steps the Steam Cleaner still does not produce
any steam, contact Customer Service at 0800 862 0453 or sharkclean.eu
The Steam Cleaner is producing intermittent steam�
•
This is normal—for more consistent steam select the HI setting.
•
Also make sure the water tank is full.
I can’t select a Steam Setting�
•
Make sure the Steam Cleaner is plugged in and the lights below the Steam
Control Button are solid.
•
If your Steam Cleaner is producing steam but the lights below the Steam
Control Button are not lit, call customer service at 0800 862 0453.
I am getting streaky/cloudy floors�
•
The Dirt Grip™ pad might be dirty. If it is, flip it over to the clean side
or change it entirely. If you washed the Dirt Grip™ pad with powdered
detergent, then it could be damaged and require replacement.
•
This could also be an indication of soap or grease residue that has
accumulated on the floor. As the Steam Cleaner uses only a small amount of
water, it may not be enough to rinse off the accumulation of residue that the
steam is bringing to the surface. We suggest rinsing the floor with nothing
but water, letting it dry, and then steam clean again with a clean Dirt Grip™
pad. One or more rinses will generally remove the residue.
•
A more stubborn case may require you to rinse the floor with a mix of one
part vinegar and two parts water* (but DO NOT put vinegar or any other
cleaner into the Steam Cleaner’s water tank.)
•
*Please consult your flooring manufacturer’s care and maintenance
instructions before applying any cleaning products or solutions
including vinegar.