STEAM
BLASTER™
TECHNOLOGY
GENIUS™
MOP HEAD
TECHNOLOGY
CLEANING
TROUBLESHOOTING
DIRT
GRIP™
PADS
TOUCH
-FREE
PAD ATTACHMENT
USING YOUR STEAM POCKET
®
MOP
With the Genius™ Mop Head, you can quickly and easily attach and release the Dirt Grip™ Pads
without touching them. No more wrestling with dirty, wet pads. The Dirt Grip Pads are
double-sided, washable and reusable. For pad attachment and removal instructions, see
the following page.
Your Steam Mop is ideal for deep cleaning and cutting through dirt
and grime in high-traffic areas, as well as for sanitizing* sealed hard floors.
*Sanitization studies were conducted under controlled test conditions. Household
conditions and results may vary. With Genius Mop Head in HI mode only when used
with Steam Mop. Not when using Steam Blaster. See Owner’s Guide for instructions.
The unit will be in standby mode as soon as it is plugged in.
The 3 lights below the Steam button will blink while in standby mode.
To select the steam mode, press the Steam button once for LOW (1 blue light),
twice for MED (2 blue lights), or three times for HI (3 blue lights).
SETTING
IDEAL FOR
THESE SEALED
SURFACES
RECOMMENDED USAGE
LOW
Laminate
Hardwood
Marble
Light cleaning and dusting
Loosening and lifting light dirt
MED
Hardwood
Marble
Tile
Stone
Cleaning most sealed surfaces and large areas
Basic, everyday cleaning
Removing spots and smaller messes
Cleaning moderate and heavy-traffic areas
HI
Hardwood
Marble
Tile
Stone
Deep cleaning and cleaning hard-to-clean surfaces
Tough cleaning and removing stuck-on messes and stains
Deep cleaning heavy-traffic areas
Cutting through heavy dirt and grime
Sanitizing* floors
PROBLEM
POSSIBLE REASONS & SOLUTIONS
The Steam Mop
isn’t producing
any steam.
The Steam Mop should be securely plugged into an electrical outlet.
Check your fuse or circuit breaker or try a different outlet.
Make sure the water tank is full, the unit is plugged in, and the light
around the Steam Control button is solid.
If the lights below the Steam Control Button are not illuminated, try a
different electrical outlet.
If the lights below the Steam Control Button are blinking, press the
Steam Control button to select a Steam setting.
If the lights below the Steam Control Button are solid, wait 30 seconds for the
unit to warm up.
If after following the above steps the Steam Mop still does not produce any
steam, contact Customer Service at 1-800-798-7398 or consumer-services
at sharkninja.com
The Steam Mop
is producing
intermittent
steam.
This is normal—for more consistent steam select the HI setting.
Also, make sure the water tank is full.
I can’t select a
Steam Setting.
Make sure the Steam Mop is plugged in and the lights below the Steam
Control Button are solid.
If your Steam Mop is producing steam but the lights below the Steam
Control Button are not lit, call customer service at 1-800-798-7398.
I am getting
streaky/cloudy
floors.
The Dirt Grip™ Pad might be dirty. If it is, flip it over to the clean side
or change it entirely. If you washed the Dirt Grip Pad with powdered
detergent, then it could be damaged and require replacement.
This could also be an indication of soap or grease residue that has
accumulated on the floor. As the Steam Mop uses only a small amount of
water, it may not be enough to rinse off the accumulation of residue that
the steam is bringing to the surface. We suggest rinsing the floor with
nothing but water, letting it dry, and then steam mopping again with a
clean Dirt Grip Pad. One or more rinses will generally remove the residue.
A more stubborn case may require you to rinse the floor with a mix of
one part vinegar and two parts water* (but DO NOT put any cleaning
solutions or chemicals into the Steam Mop's water tank.)
*Pleaseconsultyourflooringmanufacturer’scareandmaintenance
instructionsbeforeapplyinganycleaningproductsorsolutions.
It’s really hard
for me to
push/pull the
Steam Mop.
The Steam Mop might be hard to push/pull if the Dirt Grip Pad isn’t wet
enough. It should get easier to push/pull the Steam Mop after it’s been
running for a few minutes.
An overly dirty pad could also result in a harder push/pull experience.
We recommend flipping the pad over or using a clean pad.
DOUBLE-SIDED, WASHABLE, REUSABLE
Our washable Dirt Grip Pads are made with fibers specially designed to absorb and trap dirt.
This gives your floors an amazing clean, with minimal streaking and short dry times.
For best cleaning results, we recommend replacing your
Dirt Grip Pads following 20 normal uses.
PAD CARE
Machine wash the Dirt Grip Pads separately with warm
water using liquid detergent.
NEVER USE BLEACH, POWDERED DETERGENT,
OR FABRIC SOFTENERS
as they may damage
the Dirt Grip Pads.
You can purchase replacement Dirt Grip Pads
and other accessories by visiting
sharkclean.com
or calling 1-800-798-7398.
Some parts may be available at your local retailer.
Contact Customer Service for any other servicing.
1
1.
Lift the mop straight up by the
handle until the Genius Mop Head
is hanging straight down. Press
the pad release button, and both
sides of the head will drop open,
releasing the pad.
REMOVING THE PAD
STEAM
POCKET MOP
2
3
4
1.
Lift the mop straight up by the handle
until the Genius Mop Head is hanging
straight down. Center the Genius Mop
Head above the pad. Press the release
button on the back of the mop body, and
both sides of the mop head will drop open.
3.
Gently press the Genius Mop Head to the
floor on one side of the pad, and that side
will click into place.
4.
Flip the other side of the head over onto
the floor to click into place.
2.
Slip the mop head’s 4 corner tabs
into the 4 corner pockets of the
Dirt Grip™ Pad.
1
STEAM
®
MOP
When you need an extra burst
of steam to clean tough, dried
messes and stuck-on stains,
use the Steam Blaster.
1.
Flip the Genius™ Mop Head
over so that it is behind
the mop body.
2.
Tilt the mop handle
back. This will cause the
Steam Blaster to emit
a concentrated blast of
steam onto the floor.
3.
To stop the Steam Blaster
spray, simply tilt the mop
handle forward.
4.
Flip the Genius Mop
Head back into its
original position and
continue cleaning.
2
1
3
4
©2016 SharkNinja Operating LLC. Shark and Steam Pocket are registered trademarks of SharkNinja Operating LLC.
Genius, Dirt Grip, and Steam Blaster are trademarks of SharkNinja Operating LLC.