10
trouble Shooting
PROBLEm
POSSIBLE REaSONS & SOLUtIONS
The Shark
®
Steam Lite
Steam Mop will not
turn-on.
Your steam-mop should be securely plugged into an electrical outlet only.
Check your fuse or breaker.
Shark
®
Steam Lite
Steam Mop will not
make steam.
Is there water in the water tank? If not, add water to your steam mop
following instructions on page 5.
Shark
®
Steam Lite
Steam Mop leaves water
on the floor.
Is your microfibre cleaning pad too wet? Unplug your steam mop and change
the microfibre cleaning pad.
Shark
®
Steam Lite
Steam Mop left white
spot on
the floor.
Do not leave your steam-mop on the floor with a damp or wet cleaning pad.
Do you have hard water? If you do, you might want to switch to distilled
water.
Make sure the water tank cap is securely on the water tank.
Floors are cloudy,
streaky or spotty after
steaming.
The pad might be dirty, change the pad.
If you washed the pocket with powder detergent, then the pad may have
residual detergent left on it. Wash it again with liquid detergent.
If you are cleaning in a kitchen area where there might be a build-up of
grease, use a de-greasing agent such as an all-purpose cleaner or dish soap
and paper towels to clean the area first.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to distilled
water.
This might be leftover from past cleaners used on the floor surface. Use the
steam mop a few more times and see if the leftover cloudiness is removed.
Shark
®
Steam Lite
Steam Mop is hard to
push.
Make sure the steam pad is attached correctly.
Check to see if the cleaning pad is excessively dirty. Replace if the pad is too
dirty or wet.
CUSTOMER CARE - NZ: 0800 002 999
