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sharkclean .co.uk
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sharkclean .co.uk
AVAILABLE ACCESSORIES
TROUBLESHOOTING
D
G
I
E
C
B
A
Crevice Tool
This slender tool offers extended reach to
access corners, kick boards and skirting
boards, tight spaces, and ceilings�
B
Upholstery Tool
Picks up hair, dust, and large debris from
mattresses, sofas, curtains, lampshades, and
other delicate upholstered fabrics�
C
Multi Surface Tool
A single convertible tool� Use the stiff bristle
brush to clean stuck-on debris, or take off
the bristles to reveal an upholstery tool
perfect for removing stubborn pet hair and
large piles of debris�
D
Duster Crevice Tool
Two cleaning tools in one� The crevice tool
gives you extended reach to clean in tight
spaces, while the soft brush is ideal for
dusting delicate surfaces�
E
Pet Power Brush
The turbine brush loosens and removes pet
hair is ideal for removing debris from stairs,
and powerfully deep-cleans dander out of
upholstery and other surfaces�
F
Under-Appliance Wand
Clean under and behind hard-to-move
appliances and furniture with this adjustable
tool� Flip the extension piece over to clean
the underside of appliances�
G
Anti-Allergen Dust Brush
This brush features nylon fibre bristles
specifically designed for removing fine
dust and allergen particles from the most
delicate surfaces�
H
Anti Hair Wrap Pet Power Brush
Tackles pet hair and ground-in dirt from
carpeted stairs and upholstery, while
actively removing hair wrap as it cleans�
I
Home & Car Detail Kit
Deep-clean your car or hard-to-reach areas
in your home� Micro-sized tools let you
clean around delicate objects and access
the tightest spaces like car vents and
computer keyboards�
A
H
NOTE:
Not all accessories come with all units� To order additional accessories, visit
sharkclean.co.uk
�
F
Power cord caught in brushroll or floorhead.
• To minimise the risk of power cord damage, DO NOT run the vacuum over the power cord. If
this occurs, immediately shut off power to the vacuum and remove the cord from the brushroll
or floorhead.
• Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with
a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum
cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris. No suction or light suction.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinstalling them.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, floorhead, wand, pod, and accessories for blockages. Clear any
blockages found. See Checking for Blockages section for more information.
• If any hair, string, or carpet fibres are wrapped around the brushroll, extend cleaning time to
allow the self-cleaning brushroll to remove them. If some hair or fibres remain wrapped around
brushroll after continued use, carefully remove them. See Cleaning the Brushroll section for
more information.
Vacuum lifts area rugs.
• Make sure Surface Selector switch is set to the Thick Carpet/Area Rug setting.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
Brushrolls do not spin.
• If the Headlight Indicator Lights turn red, immediately turn off and unplug the vacuum. Re-
move pod and wand from floorhead and clear any blockages. Reconnect floorhead, plug in
vacuum, and turn on power.
• With the power on, recline the handle, which will automatically turn on the brushrolls.
Vacuum turns off on its own or headlight indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn off the motor. Perform the
following steps to restart:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters. See Emptying the Dust Cup and Cleaning and Replacing
the Filters sections for more information.
3. Check for blockages in hose, wand, floorhead, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 60 minutes.
5. Plug in vacuum and turn it on.
Vacuum is emitting air that smells bad.
• Dust cup may be full; empty dust cup. Empty dust cup after each use for optimal Anti-Odour
Technology performance.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinstalling them.
• Check to make sure Anti-Odour Technology cartridge is installed in the dial and the dial is
installed in the floorhead.
• Check the Anti-Odour Technology dial on the floorhead to see what setting is enabled.
• If Anti-Odour Technology dial is at any setting from Low to High and the cartridge has been
installed for 6 months or longer, consider replacing it.
• If the Anti-Odour Technology cartridge is still emitting a scent but you dislike it, consider turn-
ing the intensity down, or reinstall the dial in the floorhead without the cartridge.
• If the Anti-Odour Technology cartridge is not emitting a scent, consider replacing it.
Note:
If vacuum still does not start, visit sharkclean.co.uk/customer-care or contact customer
service on: 0800 862 0453.
