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sharkclean .com

The 5-Year Limited Warranty applies to purchases made from authorized retailers of

SharkNinja Operating

LLC

. Warranty coverage applies to the original owner and to the original product only and is not transferable.

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of 5 years

from the date of purchase when it is used under normal household conditions and maintained according to the

requirements outlined in this instruction manual, subject to the following conditions and exclusions.

What is covered in my warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,

will be repaired or replaced for up to 5 years from the original purchase date.

2. In the rare event that a replacement unit is issued, the warranty coverage ends six months following the

receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater. If the

unit is replaced, SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered in my warranty?

Our Customer Service/Product Specialists are available to provide all the warranty service options available to

you, including the possibility of upgrading to our VIP Warranty Service Options for select product categories.
1. Normal wear and tear of wearable parts such as foam filters, HEPA filters, pads etc., which require

regular maintenance and/or replacement to ensure the proper functioning of your unit are not covered

by this warranty.

2. Any unit that has been tampered with or used for commercial purposes.
3. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee

of $19.95 for return shipping costs will be charged at the time of return shipment of the repaired or

replacement unit. Shipping fee subject to change.

4.  Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
5.  Consequential and incidental damages.
6.   Defects caused by or resulting from damages from shipping or from repairs, service or alteration to the

product or any of its parts which have been performed by a repair person not authorized by SharkNinja.

7. Products purchased, used or operated outside of North America.

Problems with your unit/How to get service

If your appliance fails to operate properly while in use under normal household conditions within the

warranty period, visit sharkclean.com/support for product care/maintenance self-help. Our Customer

Service and product specialists are also available at 1-800-798-7398 to assist with product support and

warranty service options.

How to initiate a warranty claim

You can call 1-800-798-7398 to have a Customer Service specialist assist you. Please note you must call

1-800-798-7398 to initiate a warranty claim. Return and Packing Instruction information will be provided at

that time.
For Customer Service hours, visit

sharkclean.com/support

Replacement parts are available for purchase at

sharkaccessories.com

. For more information on which parts

are classified as wearable and non-wearable, please visit

sharkclean.com/warranty

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above

may not apply to you.

FIVE (5) YEAR LIMITED WARRANTY

TECHNICAL SPECIFICATIONS

Voltage:

120V, 60Hz

Watts: 1350W
Amps: 11.3A

TIP:

You can find the model and serial

numbers on the QR code label which is

located on the bottom of the back of the

vacuum pod.

Benefits of registering your product and