Shape ISEE+, Руководство пользователя

Страница: 21 / 24

Warranty

SHAPE
®
offers a one-year warranty on all parts and labor
excluding wear and tear.

Before sending any defective or broken units to SHAPE
®
for
repair or replacement, the client must contact us to request a
return merchandise authorization (RMA) from
(rma@shapewlb.com) so that the item can be tracked with an
RMA number. Photos of the damaged product as well as a
description of the issue are required for approval of the return.

Fees may be charged to the client if the product has been
improperly used or if the pieces are no longer covered by the
aforementioned warranty.

If the warranty is seen to be applicable and the repairs are simple
or only require hardware pieces, SHAPE
®
will provide directly to
the client, at no cost, the necessary pieces to repair the product.

If the return has been accepted (with RMA number), the client
must pay the shipping fee to send his defective product to
SHAPE
®
for repair.

Repaired products will be returned to the client on Mondays via
regular shipping (economy). If the client requires a faster shipping
service, he will be required to pay the difference of the shipping
fee in advance.

SHAPE
®
reserves the right to charge additional fees if RMA
instructions are not followed.
NOTE : SHAPE® will not be liable for any direct or indirect
damage or lost resulting from operation or malfunction of this
product. The design and specifications found in this document
are subject to change without notice and may differ from the
actual product. If the unit’s board stops due to a malfunction or
error and you continue to operate the unit, the results may differ
from the initial specifications.