SGS PZ 10575 DE, Руководство пользователя

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Provided that the the products are used according to the instruction and not
intervened by an unauthorized personnel, SGS products are covered in warranty
against production, assembly, and component failures. The warranty does not cover
the lamps, electronic board, baking stone and the glass.
1) The warranty period starts from the date of delivery and lasts for 2 years.
2) The goods are under guarantee of our firm.
3) In case of a failure during the warranty period, the warranty period is extended by
the repair time. The time to repair is maximum of 20 business days. The time to
repair period starts from the day that the failure is reported to the reseller, distributor,
service station, representative, importer or the manufacturer of the product. The
customer can report any failure by a mail, email, phone call or fax. In case of
incompatibility, the customer bears the responsibility of burden of proof. The reseller,
importer or the manufacturer is entitled to provide another product with similar specs
to the customer in case the malfuction is not repaired within 10 days.
4) Whether the malfunction is caused during the assembly or by the component
failure, the workmanship costs, spare part costs will be provided by free of charge
during the warranty period.
5) Provided that a malfunction, which prevents the customers from using the product
at all, occurs minimum 4 times within a year during the warranty period and minimum
of 6 times during the warranty period,
And in unlikely case of;
-
Expiration of the maximum time to repair,
-
In case the malfunction cannot be repaired, a report, stating that the malfuction
cannot be repaired, is prepared by the service station, distribütör, reseller,
importer, representative or the manufacturer. In return, the customer bears the
right to
demand refund, discount or replacement of the product for free of charge.
6) The warranty does not cover the failures resulted from the improper usage.
7) The customer can make an appeal to the Customer Protection of Customs and
Commerce Ministy and General Directorate of Market Surveillance when faced with a
problem with the warranty terms.
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