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T: 0800 0124 382
T: 0800 0124 382
TROUBLESHOOTING
If your Fridge is not operating as expected, you may find a simple solution listed in the table
below.
If your Fridge has developed a fault not covered in this manual, please contact the Servis
helpdesk.
Fault
Possible Cause
Solution
Your Fridge does not operate.
It is switched off at the
mains.
Check that your Fridge is
plugged in and turned on at
the mains.
Your Fridge does not get cold
enough.
The thermostat is set too
low.
Turn the thermostat to a
higher value. (A setting of
5 will provide the lowest
temperature).
The doors are opened and
closed too frequently.
Try to reduce the number of
times the doors are opened
and closed.
The door seals are faulty.
Contact Servis.
The refrigerator compartment
is overfilled.
Check that there is enough
space between items to
allow air circulation.
Make sure that no items
are food are blocking the air
vents.
Fault
Possible Cause
Solution
Food in the freezer
compartment is colder than
necessary.
The thermostat setting may
be too high.
Put the thermostat on a lower
setting.
Your Fridge is noisy.
Your Fridge may not be level.
Adjust the feet to level your
Fridge. See page 13.
Please note that certain noises may heard from your Fridge
during use. They are perfectly normal from a frost free
Fridge and are not damaging your Fridge. Contact the Servis
helpdesk if you have any concerns.
There is moisture on the inner
parts of your Fridge.
The doors are opened and
closed too frequently.
Try to reduce the number of
times the doors are opened
and closed.
There is loose water in the
bottom of the fridge.
The drain hole at the back of
the fridge may be blocked.
Use the drain plug to clear
the drain hole.
The doors do not close
properly.
Items of food may prevent
them from closing.
Make sure that the doors are
free from obstruction.
The shelves and drawers are
not correctly in position.
Check that the shelves are
drawers are properly placed
in position.
The door seal is damaged.
Contact the Servis helpdesk.
Your Fridge is not level.
Adjust the feet to level your
Fridge. See page 13.
TROUBLESHOOTING INFORMATION
