ServersCheck Infrasensing EST-IRSPOT Series, Руководство пользователя

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64 EST-IRSPOT Manual- Revision 12 – June 6, 2020
7. Support resources
This manual is intended as a quick install guide for our Covid-19 Kit 1 with the IR Spot.
The product is based on modifying existing hardware and software to enable the
measuring of the temperature of human skin.
As it is based on existing products, additional support resources are available to use the
products beyond the initial purpose of live temperature monitoring.
7.1. Free technical support
All products come with a life time free technical support. This is available to all
customers and is free. To access the free support you go to
https://community.serverscheck.com
Optional paid support is available as ServersCheck Care packages that can be purchased
from your myServersCheck account (
https://my.serverscheck.com )
7.2. Sensor platform manual
The sensor manual provides more information on how to configure alerts straight from
the base unit. For example you can generate alerts via Email (including Slack
integration), SMS, Voice and SNMP trap alerts for the SensorGateway.
Link to user manual of the sensors:
http://manuals.serverscheck.com/InfraSensing_Sensors_Platform.pdf
Setting up the threshold for your sensors can be found from pages 29-30
Setting up Email alerts including slack integration can be found from pages 31-38
Setting up SMS and Voice alerts can be found from pages 47-53
7.3. Monitoring Appliance & Software manual
The user manual for the Monitoring Software (and Appliance) is available on
http://manuals.serverscheck.com/Serverscheck_Monitoring_Software.pdf