www.SereneLifeHome.com
13
TROUBLESHOOTING
SOME TIPS TO HELP YOU TO DIAGNOSE AND RECTIFY COMMON SOURCES OF
TROUBLE:
PROBLEMS
POTENTIAL CAUSES
SOLUTIONS
Air jet system
is not operating
A1
Air pump too hot
A2
Something wrong with
power box
A3
Air Pump in cooling mode
A1
Unplug system. After air pump has
cooled, insert plug and press air jets
button to activate
A2
Wait for 10 Minutes and restart
A3
Call SereneLife Aftersales if does
not reset
Heating system
does not operate
A1
Temperature is set too low
A2
Dirty filter cartridge
A3
Improper water levels
A4
Heating element failure
A1
Set to a higher temperature 20-40°C
(68°F-104°F) than current water
temperature
A2
Clean/replace filter cartridge
A3
Add water to specified levels
A4
Call SereneLife Aftersales if does
not reset
Filtering system
does not operate/
Rattling noise when
switching filter on
A1
Dirty filter cartridge
A2
Something wrong with
power box
A1
Clean/replace filter cartridge
A2
Call SereneLife Aftersales if does
not reset
A3
Ask a professional electrician to
check household electrical supply
is functioning correctly
Inflatable Pool Spa
leakage
A1
Inflatable Pool Spa is torn
or punctured
A1
Use repair patch provided
Water not clean
A1
Insufficient filtering time
A2
Dirty filter cartridge
A3
Improper water maintenance
A1
Increase filtration time
A2
Clean/replace filter cartridge
A3
Refer to chemical manufacturer’s
instructions
Display temperature
is higher than 40°C,
after stopping
heating function
A1
Residual water in the
Pool Spa will continue to
be heated by residual
temperature
A2
Water inlet through filter
system may be blocked
A1
Unplug from mains and wait.
Temperature will start to reduce
and return to normal
A2
Clean the inlet
A3
Call SereneLife Aftersales if does
not reset