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Maintenance and Troubleshooting Guide

700-0195 R004

*700-0195*

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Страница 1: ...Maintenance and Troubleshooting Guide 700 0195 R004 700 0195...

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Страница 3: ...Checking the DVR condition mounting 15 Connecting a Laptop to DVR via Ethernet Cable 16 How to configure the DVR 16 How to configure your computer for Windows XP users 17 How to configure your compute...

Страница 4: ...ting Overview 33 DVR 34 Access Point 36 Wireless Bridge 37 Smart Reach Lite Wireless Bridge 38 Cables 39 Cameras 40 GPS 42 XELR 8 G Sensor 43 Inertia G Sensor 44 TR INR External Inertia G Sensor 46 TR...

Страница 5: ...res may need to be done only at the request of Seon Service Suggested Maintenance Schedule 5 Minute Test DVR Status Camera Alignment Incorporate in Regular Preventative Maintenance Check DVR Mounting...

Страница 6: ...r into the front of the DVR video out RCA connector Ensure the HDD is locked 2 Plug in the USB tracking ball or mouse 3 Start the vehicle to trigger the DVRs power on sequence Allow the recorder to re...

Страница 7: ...d into the DVR I e turn signals brake lights etc While recording listen closely to the DVR itself There should be no clicking or any other audible noise except the fan if smart temp is activated 5 Aft...

Страница 8: ...nd Bar icon 8 Left click on the Playback icon This replays the just recorded video 9 Left click the Exit icon to return to normal view 10 Turn off the ignition and allow the DVR to shut down normally...

Страница 9: ...d Time Tools Equipment Portable video monitor and connecting cable to DVR RCA Video Out connector USB trackball or mouse Procedure There are two ways to set the DVR Date and Time Manually through the...

Страница 10: ...ions You may also use the Time Date Menu to manually set the date and time 1 Right click anywhere on the screen then click the Configuration button 2 Click on the Time Date icon The Time and Date scre...

Страница 11: ...he DST Settings screen appears 5 Select the Start Date and End Date from the drop down lists and set the time range for the changes to take place 6 Click the back button to return to the Time and Date...

Страница 12: ...umbers to enter the desired hour or minute 11 Click OK to save your entry 12 Use the same procedure to set the Date Setting the Time and Date using GPS When GPS is installed users can set the Time and...

Страница 13: ...e to match your time zone as follows Eastern Time 5 Central Time 6 Mountain Time 7 Pacific Time 8 When your Auto Daylight Saving feature is configured in the Time Date sub menu the UTC reference will...

Страница 14: ...result in the DVR shutting down on a hot day due to inadequate air circulation If you need a new air filter contact your dealer or Seon Design to obtain a replacement The dirty filter can be cleaned b...

Страница 15: ...any visible damage to the exterior of the unit Is the locking front cover locked and secure Is the DVR securely attached to the mounting plate and is the mounting plate fully secured in place If the c...

Страница 16: ...k Settings 5 Set to Static IP the following IP address shown is preferred On the latest equipment this IP address is pre set 6 Fill in the IP Address 169 254 1 1 the Subnet Mask will default to 255 25...

Страница 17: ...indows XP users 1 Open Control Panel Click on Network and Sharing 2 Click on Local Area Connection and then select Properties 3 Click to highlight Internet Protocol TCP IP settings in XP and then clic...

Страница 18: ...ance and Troubleshooting Guide R004 18 How to configure your computer for Windows 7 users 1 Open Control Panel and click on Network and Sharing Center 2 On the left side of the page click Change Adapt...

Страница 19: ...Seon Maintenance and Troubleshooting Guide R004 19 3 Right click on your network connection and choose Properties 4 Highlight the Internet Protocol Version 4 TCP IP and then click Properties...

Страница 20: ...Seon Maintenance and Troubleshooting Guide R004 20 4 Make sure that the radio button next to the Obtain an IP Address Automatically is selected 5 Click OK...

Страница 21: ...ork connection on laptop and the other end to the network connection on the DVR 3 Open Internet Explorer 8 9 or 10 32 bit version only and in the address bar type 169 254 1 1 4 Hit enter 5 In the Logi...

Страница 22: ...6 Example below of first screen 7 On the configuration tab we can do full DVR configuration Please refer to your DVR install guide for further information NOTE You must click the Save button on each...

Страница 23: ...Seon Maintenance and Troubleshooting Guide R004 23 7 Below is the example of the Archive screen 9 To disconnect from the DVR close Internet Explorer...

Страница 24: ...rep or a SEON service rep The USB device that the new firmware from SEON is going to be loaded onto must be blank No other files can be on the USB device 1 2 Turn the ignition on and wait for the DVR...

Страница 25: ...Seon Maintenance and Troubleshooting Guide R004 25 6 Click Configuration 7 In the Configuration menu click System 8 In the System menu click Program Update...

Страница 26: ...elect Yes 10 You will see a progress bar Once the DVR is updated the DVR will reboot its self 11 Always Reformat the hard drives after a firmware update Reformatting Hard Drives 1 Access the Configura...

Страница 27: ...Seon Maintenance and Troubleshooting Guide R004 27 2 In the System menu click Program Update...

Страница 28: ...l appear as though nothing is happening but wait for the dialogue box that says Hard drive format completed 5 When the format is complete click OK The hard drive has now been formatted and is ready to...

Страница 29: ...do not remove the drive while the DVR is recording as the video segment may not be recorded Press the STOP TEMP PWR button before unlocking and removing the drive To remove the drive 1 Insert the driv...

Страница 30: ...inside the front panel Press in firmly with your thumbs on both sides of the drive faceplate 2 Insert the drive key turn clockwise by turn until the drive lock is in the locked position If the drive...

Страница 31: ...ICROFIBER or NON ABBRASIVE Cloth 1 Spray a light amount of cleaner onto the microfiber cloth enough to make it damp but not soaking wet DO NOT spray the cleaner directly onto the camera window unless...

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Страница 33: ...s account and a new invoice issued for the replacement item Seon reserves the right to refund the purchase price or to issue a credit only in lieu of replacement Seon may use new or refurbished replac...

Страница 34: ...tant power source Is there a battery kill switch Be sure it is not engaged Is the Yellow wire attached to a clean 12 VDC source that is only active when the ignition switch is in the on position The D...

Страница 35: ...If you are getting no live audio through your portable monitor check that the audio cable is properly connected and that the correct Audio Output Channel is selected in the System Settings Menu See C...

Страница 36: ...c not DHCP Antenna check In most cases the antenna is mounted on the exterior of the building or on a pole in the parking lot When the antenna is installed sealing the antenna is critical to its opera...

Страница 37: ...ing xxx xxx xxx xxx the x will actually be the bridges IP address If you do not receive a response from the bridge it may be a programming issue an antenna problem or the Access Point is not powered I...

Страница 38: ...e time Check cables if no response Are the LED s on the bridge lit Is the POE injector connected and powered up If you can access the bridge with the computer log in and recheck the program settings I...

Страница 39: ...ignition is turned on Check that the connection to the HOT source has not become dislodged red wire General Harness inspection Look closely at the connectors at each end of the wiring harnesses to as...

Страница 40: ...monitor directly into this camera video output Picture is very dark or black in the daylight The camera has a built in electronic iris that controls the amount of light being processed If the camera i...

Страница 41: ...udio Recording is set to On for all active cameras Cameras have a microphone sensitivity adjustment this may be adjusted by removing the camera cover and using a jewelers screw driver or equivalent an...

Страница 42: ...f site through a window to the sky to allow it to connect to the GPS satellite Install the antenna inside the bus on the upper area of the windshield Harness connection Ensure that the Antenna cable i...

Страница 43: ...k wire to the DVR Power Output socket Set Button Press and hold the Set button for 5 seconds until the LED flashes The unit is now calibrated Threshold Settings Refer to the installation guide for det...

Страница 44: ...with an alarm Y Left Right axis set to 6 6 and associate with an alarm Z Vertical axis set to 9 9 and do not associate with an alarm These settings can be adjusted to fit specific requirements The lo...

Страница 45: ...S07 S08 S09 S10 ALM1 ALM2 ALM3 ALM4 Peak Display only Indicates peak detected levels for the axis To calibrate the Inertia G Sensor 1 Make sure the DVR is mounted securely in a horizontal or vertical...

Страница 46: ...the DVR Trooper Models or IFM Explorer Model s Only Ensure that the Red and Black wires are intact in the connector plug 2 Check for broken or damaged wires Check for bent or broken pins in the connec...

Страница 47: ...g Mode 3 To change the value of the threshold press and release both buttons The top decimal will start to flash indicating that the threshold value can be changed up or down using the buttons When th...

Страница 48: ...to the Smart Link Check all wiring connections for any loose connections Check the voltage with a multi meter at the end of the power connector Firmware version check If the incorrect firmware in the...

Страница 49: ...vMax3 exe Application Error The application failed to initialize properly 0xc0000135 This may be caused by an older or missing Net Framework should 3 5 or higher The application failed to start becaus...

Страница 50: ...Has the VML Controller been power cycled VML Controller LEDs are on up to 15 minutes after ignition off The VML Controller is factory set to have a power delay of 15 minutes to allow for cellular tra...

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