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Network has no internet connection 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
This screen will appear when one of 2 scenarios happen, while the 
Smart A/C managed to connect to the network (correct name and 
password) but: 

1. The network has no internet - might be an issue with the 

Internet Service Provider 

2. Some firewall or other security measures were changed and 

block your A/C from connecting 

 

Содержание Sky

Страница 1: ...Sensibo Sky User Manual ...

Страница 2: ... I invite other people to use my A C How can I set and edit schedules for my A Cs How can I delete a schedule How can I setup another Smart A C How can I reset my Sensibo user password I get a device is disconnected notification in the app what does it mean Cannot join Wi Fi network Android only Network has no internet connection Android only App cannot find your smart A C s network Android only C...

Страница 3: ...emperature and humidity remotely set 7 day scheduling make your air conditioner turn on and off automatically and much more Compatibility Sensibo can be installed to control any air conditioner that comes with a remote control These include split wall mounted air conditioners central air conditioners with a remote control window air conditioners room air conditioners cassettes and more As long as ...

Страница 4: ...u through the installation process Download the free Sensibo app to your mobile device For iOS devices search for Sensibo on the app store or go to sensibo com pages ios For Android devices search for Sensibo on Google Play store or go to sensibo com pages android ...

Страница 5: ...Installation 1 Launch the app and sign up If you already signed just log in ...

Страница 6: ...2 If this is your first installation select Sensibo Sky from the menu If you already have some devices install click on the settings icon and select Setup a new Sensibo device ...

Страница 7: ...3 Scan the QR code that is provided on the device ...

Страница 8: ...4 Select a name and icon for the AC and your Sensibo Inside ...

Страница 9: ...5 Detect your remote control ...

Страница 10: ...rks and will automatically configure Sensibo Sky 6b iOS devices only Connect to the device s access point as detailed in the next screen each device creates a unique Access Point you ll see the exact name 7 Locate your local Wi Fi network in the list and connect to it ...

Страница 11: ......

Страница 12: ...8 Name your location and you re done ...

Страница 13: ...p The main screen of each A C has live information about temperature and humidity in the room the current settings of the A C and enables you to control your A C from anywhere manually or by using Sensibo s in app automations ...

Страница 14: ...reen you can view Recent Events you and other users of this A C performed sync the A C power state change name and icon of this device share it with family friends colleagues and remove this device from your Sensibo account ...

Страница 15: ... times Select an AC to apply the schedule to whether you d like to turn it on or off other AC settings like temperature mode and fan level and the time to do the action You can create multiple schedules for each AC and create schedules for all your connected ACs ...

Страница 16: ...r AC automatically before you arrive when you enter a predefined geofence radius 1km 2km 5km 10km Open API and integrations Sensibo is open and can be integrated into other services You can view our current integrations and read more about the API here bit ly sensiboAPI ...

Страница 17: ...friends colleagues and more Other users of the AC need to download and install the Sensibo app on their mobile device To share your AC go to the AC settings and select Share this AC then select how to share the access link via email IM apps etc Each invitation can be used one time only ...

Страница 18: ...FAQ and Troubleshooting How can I turn the A C on or off You can turn the A C on or off via 1 The power button at the bottom of the main A C screen 2 The power button in the locations devices screen ...

Страница 19: ...How can I change the A C state to cool heat etc You can change the A C state via the A C state button in the main screen clicking on the current A C state will open a little fan with all available modes ...

Страница 20: ...licking on the current fan level will open a little fan with all available levels How can I set a timer for my A C You can set a timer for a specific A C via the timer button in the main screen clicking on it will open a round dialer where you can set the amount of minutes hours you want the A C to turn on off ...

Страница 21: ...How can I change the name or icon of my A C Go to the specific A C s settings and hit Change name and icon ...

Страница 22: ...C If you want to grant access to your A C to other people family members friends colleagues etc you can send a unique link via multiple channels go to the A C settings choose Share this A C select an app to send the invitation from and hit send ...

Страница 23: ...How can I set and edit schedules for my A Cs You can access your devices schedules and create new ones via the locations devices screen To edit an existing schedule click on it in the list of schedules ...

Страница 24: ...How can I delete a schedule Just swipe the schedule you want to delete to the right in the schedules main screen and confirm ...

Страница 25: ... general settings accessible via locations devices screen tap Setup a new Sensibo device to start the installation process again with another device How can I reset my Sensibo user password Via this page https home sensibo com password reset ...

Страница 26: ...in the app what does it mean A few reasons can cause your smart A C to appear as disconnected Please click on the notification to learn the reason in iOS devices you ll need to reconnect to the Smart A C s network again Cannot join Wi Fi network ...

Страница 27: ... and the Smart A C cannot join it 2 The password or name of the network were changed recently and the Smart A C cannot join it with it s existing data that is outdated 3 The Smart A C was reset on purpose to connect to another network Android only Network has no internet connection ...

Страница 28: ...while the Smart A C managed to connect to the network correct name and password but 1 The network has no internet might be an issue with the Internet Service Provider 2 Some firewall or other security measures were changed and block your A C from connecting ...

Страница 29: ... C network when it scans the nearby networks this can be caused by a few reasons 1 The A C is not connected to the power so the device cannot transmit any signals 2 The mobile phone is too far away from the Smart A C so it cannot see it 3 The Smart A C was previously configured and need to be reset remotely by the support ...

Страница 30: ... mobile phone tried to connect to the Smart A C network it appeared properly in the networks scan your mobile phone performed but then couldn t complete the connection process This is usually caused by another device that connected to the device before your mobile phone managed to connect ...

Страница 31: ...name change proxy security changes in the network or just no signal from the network b 3 blinks repeatedly Sensibo Inside is connected to the network but receives no connection c LED is off Wi Fi chip issue restart installation process d LED is on but no connection in app server issue 2 Make sure that the A C is connected to the power If the A C is not connected to the power Sensibo Inside cannot ...

Страница 32: ...en will appear when one of 3 scenarios happens 1 The network is offline and the Smart A C cannot join it 2 The password or name of the network were not entered correctly 3 The Smart A C was reset on purpose to connect to another network ...

Страница 33: ...scenarios happen while the Smart A C managed to connect to the network correct name and password but 1 The network has no internet might be an issue with the Internet Service Provider 2 Some firewall or other security measures were changed and block your A C from connecting ...

Страница 34: ...nt has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer...

Страница 35: ... the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The minimum separation distance between the user and the device shall be 20cm Company Information Sensibo Ltd Ahuzat Bayit 3 Tel Aviv Israel 6514302 ...

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