Troubleshooting
Problem
Reason
Solution
Can't boot
check if the machine
is charged or not
Charging and then turn on or press the reset
button to boot
Indicator light does
not respond
Crash
Restarting by pressing the reset button
through pen
Can't connect to
computer
Computer USB port
data instability
Insert the rear USB port of mainframe
Driver is not installed
Reinstall the driver
Precautions
In order to prevent damage to police body worn camera or to prevent injury to you or others,
please read and be aware of the following safety precautions before using this product, and place
these safety instructions in the location referred to by you or other users.
△ Please turn off the power when the machine fails;
△ When you notice smoke or strange odor coming from the machine or the AC adapter, unplug
the AC adapter and be careful not to burn it.Please send relevant machinery or accessories to our
company or our authorized service point for inspection;
△ Do not disassemble the police body worn camera;
△Please place this product in a place inaccessible to children;
△Battery use
Please pay attention to the following matters when charging
◆ Wipe the metal part near the plug or other nearby dust with a dry dishcloth. Otherwise it may
cause a fire.
◆ Do not use the power cord or near the battery charger during thunderstorms. Failure to
observe this precaution may cause electric shock.
◆ Do not damage, modify, or forcefully pull, do not place heavy objects on it, or expose it to open
flame or heat. If there is any abnormality, please send it to our company or our authorized service
center for inspection.
◆ Do not touch the plug or battery charger with wet hands. Otherwise may cause electric shock.
△ Using the appropriate cable, when connecting the cable to the USB jack, use only the cable
supplied by the pump company for the best performance of the product.
△ Do not touch the LCD screen. Please take care to protect the LCD monitor.
△ To ensure the battery life of police body camera, when it is not used, it must be charged within
three months.
△ If the indicator light of the machine will not respond or crash. Use the pen to press the reset
button (restart).
