Sena HelloDevice LS100 Скачать руководство пользователя страница 45

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Cannot login to
console

Invalid username and/or
password

Use valid username and password. If username and/or
password are lost, perform factory default reset using factory
reset switch. Factory default value of username and password
are both

admin

C.4 IP Address Troubleshooting

Problem

Cause

Action

Use serial console to find IP address

Cannot find IP
address of the LS100

Use HelloDeviceManager program to probe the LS100 on the
network

The LS100 is not
assigned valid IP
address

Use serial console to assign valid IP address to the LS100

HelloDeviceManager
cannot probe the
LS100

HelloDeviceManager
and the LS100 are not
on the same subnet

Run HelloDeviceManager on the PC that is on the same subnet
with the LS100

C.5 DHCP Troubleshooting

Problem

Cause

Action

Cannot lease IP
address

DHCP server is not
working

Check if DHCP server is working correctly

IP address of the
LS100 is changed

DHCP server does not
extend lease time

Check if DHCP server is working correctly

C.6 TCP Server Mode Operation Troubleshooting

Problem

Cause

Action

IP configuration of
remote host is invalid

Check if IP configuration of the remote host is valid

Host mode of the
LS100 serial port is not
TCP server

Change the host mode of the LS100 serial port to TCP server or
TCP server/client

IP address of the LS100
or TCP port number is
wrong

Specify valid IP address and TCP port number of the LS100

DSR option is set but
DSR input is not high

Disable DSR option or make DSR input of the LS100 high

Cannot connect to
the LS100

TCP connection with
the other host is
established already

Close established TCP connection or connect later

Содержание HelloDevice LS100

Страница 1: ...1 HelloDevice Lite Series LS100 User Guide Version 1 2 2 2005 11 8...

Страница 2: ...oration Notice to Users When a system failure may cause serious consequences protecting life and property against such consequences with a backup system or safety device is essential The user agrees t...

Страница 3: ...e 14 2 3 2 Using Remote Console 16 2 4 Command Usage 17 2 4 1 set Command 18 2 4 2 get Command 19 2 4 3 help Command 20 2 4 4 factorydefault Command 21 2 4 5 save Command 22 2 4 6 exit Command 22 2 4...

Страница 4: ...Connections 41 A 1 Ethernet Pin outs 41 A 2 Serial Port Pin Outs 41 A 3 Ethernet Wiring Diagram 42 A 4 Serial Wiring Diagram 42 Appendix B Well known Port Numbers 43 Appendix C Troubleshooting 44 C 1...

Страница 5: ...the LS100 supports open network protocols such as TCP IP allowing serial devices to be accessed over broadband network or conventional LAN Local Area Network environment The LS100 provides the managem...

Страница 6: ...6 1 2 Package Check List LS100 external box 110V or 230V Power supply adapter Serial console data cable A hardcopy of Quick Start Guide CD ROM including the HelloDevice Manager and User Guide...

Страница 7: ...TCP Telnet DHCP client PPPoE Security User ID Password Telnet or serial console port or HelloDevice Manager Management Full featured system status display Diagnostic LED Power Ready 10 Base T Link Ac...

Страница 8: ...eractions between two communication end points that occur during the span of a single connection Typically one end point requests a connection with another specified end point and if that end point re...

Страница 9: ...tocol TCP Transmission Control Protocol DHCP Dynamic Host Configuration Protocol SMTP Simple Mail Transfer Protocol FTP File Transfer Protocol PPP Point To Point Protocol PPPoE Point To Point Protocol...

Страница 10: ...Network Interface Card hereafter NIC and or one RS232 serial port Terminal emulation program running on the PC One Ethernet cable 2 1 Panel Layout The LS100 has five LED indicator lamps for status di...

Страница 11: ...11 Figure 2 1 The panel layout of the LS100...

Страница 12: ...kage If the power is properly supplied the Power lamp of the LS100 will maintain solid red Figure 2 2 Connecting the power to the LS100 2 2 2 Connecting to the Network Connect the one end of the Ether...

Страница 13: ...e to the LS100 2 2 3 Connecting to the Device Connect the serial data cable between the LS100 and the serial device If necessary supply the power to the serial device attached to the LS100 Figure 2 4...

Страница 14: ...rt To use the serial port as the console port slide Data Console switch to the Console side Remote console Remote users can make a telnet connection to the remote console port port 23 of the LS100 via...

Страница 15: ...in password Type help to get command usages help set group par1 par2 CR group ip host serial or admin par1 configuration parameters Use to keep a parameter s value get group CR group ip host serial ad...

Страница 16: ...he remote console or serial console at a time If the serial console is established while a remote console is established current remote console will be halted and no more remote console will be establ...

Страница 17: ...If error ERROR CR LF get group CR Get configuration parameter values group ip host serial admin or status If group is specified shows settings of the group If group is omitted shows settings of all gr...

Страница 18: ...P address of the third parameter 192 168 1 100 The fifth parameter indicates the subnet mask and the next indicates the default gateway IP address If users want to change only one of the parameters of...

Страница 19: ...is specified shows settings of the group If group is omitted shows settings of all groups The group means the category where parameters belong to as like set command For example if users want to view...

Страница 20: ...ng all parameters screen 2 4 3 help Command With help command users can find command usage help in the console screen Basic command usage is as follows help group CR where if group is omitted overall...

Страница 21: ...r3 gateway if ipmode dhcp no parameters required if ipmode pppoe par1 PPPoE username par2 PPPoE password Figure 2 16 Help screen with ip group specified 2 4 4 factorydefault Command With factorydefaul...

Страница 22: ...l rebooting 2 4 6 exit Command With exit command current serial or remote console session will be closed However changed parameters are not applied until the LS100 is manually rebooted Command usage o...

Страница 23: ...hree IP operating modes i e Static IP DHCP and PPPoE The factory default IP mode is DHCP mode Table 3 1 shows the parameter items for IP configuration Table 3 1 IP configuration parameters IP address...

Страница 24: ...rk segment as the LS100 the connection is established directly from the LS100 Otherwise the connection is established through the given default gateway A gateway is a network point that acts as an ent...

Страница 25: ...CP server side and each DHCP client computer receives this information when the IP address is provided at its boot up To obtain an IP address theLS100 sends a corresponding DHCP request as a broadcast...

Страница 26: ...ccess such as an ADSL modem Since the LS100 provides the PPPoE protocol it can access the remote host on the Internet over ADSL connection It is required to set up the user name and password of the PP...

Страница 27: ...LS100 tries to establish a TCP connection to a remote server through its TCP port If a TCP session is established between them the LS100 will send data to the server If there s any data from the serve...

Страница 28: ...Diagram is often used And too help users understand the diagram the TCP state of the LS100 is briefly described as follows Listen It represents a waiting for a connection request from any remote host...

Страница 29: ...fer phase of the connection 4 1 TCP Server Mode Operations 4 1 1 Overview The LS100 works as a TCP server and the default TCP state is Listen in this mode The LS100 supports only one TCP socket connec...

Страница 30: ...e discarded Session disconnection The connected session will be disconnected when the remote host sends disconnection request or when no data transfer activity is found through the serial port for a c...

Страница 31: ...ta transfer between the serial device and the LS100 If there is no incoming or outgoing data through the serial port during the specified inactivity timeout interval the existing TCP connection will b...

Страница 32: ...ulated to the serial port buffer of the LS100 If the internal serial port buffer is full or inter character time interval reaches to the time specified as inter character timeout value it tries to con...

Страница 33: ...session operations in TCP client mode Established Closed Data Incoming data via serial port Inactivity time out TCP connection request rejected Or internal TCP timer is expired TCP connection request...

Страница 34: ...timeout is the same as described in TCP server mode setting section Figure 4 4 shows TCP client mode setting example set host tcpc 192 168 1 1 6001 10 300 OK Figure 4 4 TCP client mode setting 4 3 TC...

Страница 35: ...ished Inactivity time out TCP connection request rejected Or internal TCP time out TCP connection request accepted Sync Sent Incoming data via serial port Incoming data from remote host In coming TCP...

Страница 36: ...terval in minutes inactivity_timeout inactivity timeout in seconds Parameter definitions for TCP server and client mode configuration are the same with TCP server mode and TCP client mode parameters F...

Страница 37: ...terchar_timeout ms where baudrate 1200 2400 4800 9600 19200 38400 57600 or 115200 data_bits 7 7 bits 8 8 bits parity n none e even o odd stop_bits 1 1 bit 2 2 bits flow_control n none h hardware dtr_o...

Страница 38: ...e overall serial data from its internal buffer If there is incoming data through the serial port the LS100 stores data into the internal buffer The LS100 transfers data stored in the buffer via TCP IP...

Страница 39: ...39 OK Figure 5 1 Serial port configuration...

Страница 40: ...g set command as follows set admin username password devicename username login username password login password devicename device name Figure 7 1 shows administrative parameters configuration example...

Страница 41: ...tor Pin Description Color 1 Tx White with orange 2 Tx Orange 3 Rx White with green 4 NC Blue 5 NC White with blue 6 Rx Green 7 NC White with brown 8 NC Brown A 2 Serial Port Pin Outs The pin assignmen...

Страница 42: ...ethernet cable Rx 1 Rx 2 Tx 3 Tx 6 HelloDevice Hub Rx 1 Rx 2 Tx 3 Tx 6 Remote Host Rx 1 Rx 2 Tx 3 Tx 6 Rx 1 Rx 2 Tx 3 Tx 6 Figure A 4 Ethernet connection using straight through ethernet cable A 4 Ser...

Страница 43: ...esses or by programs executed by privileged users Table B 1 shows famous port numbers among the well known port numbers For more details please visit IANA website http www iana org assignments port nu...

Страница 44: ...configuration of terminal emulation program 9600 bps 8 Data bits No parity 1 stop bit Hardware flow control Serial console is not connected Invalid Console Data switch position Be sure that Console Da...

Страница 45: ...the LS100 C 5 DHCP Troubleshooting Problem Cause Action Cannot lease IP address DHCP server is not working Check if DHCP server is working correctly IP address of the LS100 is changed DHCP server does...

Страница 46: ...er character timeout Set inter character timeout with smaller value Cannot communicate with the LS100 Invalid serial port configuration Check if serial port configuration of the LS100 are the same wit...

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