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Service and Repair Procedure 

 

1. Attempt to identify the problem. 

2. Contact Semak by phone: 03 9796 4583. 

3. Obtain a work order number. 

4. Provide a purchase order number or credit card number. 

5. Details we will require at the time you call: 

 

 

 

- Date of purchase 

 

 

 

- Serial Number 

 

 

 

- Certificate of Compliance Number 

 

 

 

- A completed 

Repair Request 

Form (see page 14) 

 

 

 

- Quote required? 

6. An indication of urgency to avoid unnecessary attendance costs. 

7. Ask for a Semak Work Order Number. This may be faxed to you on request. 

8. Payment for repairs will not be made without a work order number. 

 

FAQ

Troubleshooting 

  

1. 

Electrical Problems 

              eg. Motor 

won’t work

 

  

Check the fuse 
Check the appliance is plugged in  
Check the power outlet by plugging another appliance into the same socket 
Check the plug and cable on the rotisserie is not damaged. 

 

A: Phone Semak to determine the problem on 03 9796 4583. Complete the Repair Request on page 
15 and fax to 03 9796 4586 or email t

[email protected]

 with a copy of Certificate of 

Compliance for the installation of the machine. 

 

Once all of the information is received an electrician may be required to attend the machine. It is 
the responsibility of the electrician to ensure that the machine is installed & operating correctly 
after repair. 

 

2.

 

Mechanical Problems 

       eg. Motor is noisy 
 

Spits are not rotating or rotating incorrectly 

 

Gears are noisy. 

  

A: Ensure you have followed the lubrication instructions on Page 11 to prevent Gear and Spit Noise. 
Phone Semak to determine the problem on 03 9796 4583. Complete and fax the Repair request in 
this manual and fax to Semak on 03 9796 4586. Where the machine is out of warranty Semak will 
advise of the closest repairer.  

 

If under warranty a work order number will be provided on request and a service agent will be 
booked to attend the machine at your convenience. 

Содержание M28C

Страница 1: ......

Страница 2: ...e 7 M28C2 2 Tier Dimensions 7 Installation Procedure 8 Data Plate Model 8 Exhaust Systems 8 General Instructions 9 Remember these Points 9 Loading 9 Operating Instructions 9 Variable Speed Kit 10 Cook...

Страница 3: ...Page 3 Safety Instructions...

Страница 4: ...part of the appliance in water or any other liquid 8 Do not use near a stove or heat source and do not let the cord come in contact with any hot surface or water 9 Do not use the appliance with an ext...

Страница 5: ...n the taste achieved by the slow roasting and self basting of rotating chickens Nothing else Semak Rotisseries produce an unadulterated healthier product Semak Rotisseries are Easy to Clean Simple to...

Страница 6: ...se minimums to 600 mm if butted up close to glass windows mirrors display equipment etc Machine pictured may differ from the model purchased M28C 3 Tier Dimensions 900mm 1500mm 300mm from both walls r...

Страница 7: ...se minimums to 600 mm if butted up close to glass windows mirrors display equipment etc Machine pictured may differ from the model purchased M28C2 2 Tier Dimensions 900mm 1500mm 300mm from both walls...

Страница 8: ...and vapour Inside faces shall be smooth and free of obstructions and all joints shall be grease tight Their location shall be such that they effectively ventilate the cooking equipment 2 Unless other...

Страница 9: ...screw at the end of spit tighten thumb screws then place chicken on the spit by spearing the chicken from bottom end to neck with a middle skewer 2 Insert spits in the rotisserie Use the Motor ON OFF...

Страница 10: ...ents overloading and burning out the motor at slower speeds Features German Inverter designed for production equipment in foodservice industry suited to hostile environments Single output potentiomete...

Страница 11: ...g Trolley If you turn the motor off fats may drip to the fire below and catch alight 2 Make sure that the work area used for handling cooked chickens is separate from the area where uncooked chickens...

Страница 12: ...or credit card before the booking will be made In store service may be subject to call out travel time fuel surcharge and penalty after hours rates depending on the problem Whenever possible Semak wil...

Страница 13: ...maged A Phone Semak to determine the problem on 03 9796 4583 Complete the Repair Request on page 15 and fax to 03 9796 4586 or email to technical semak com au with a copy of Certificate of Compliance...

Страница 14: ...d if the equipment has been damaged due to misuses neglect or is used for a purpose for which it was not suited and no repairs alterations or modifications have been attempted by other than Semak or i...

Страница 15: ...n of how the product is being used Describe what happened just prior to the machine breaking down Description of how the product is being cleaned Level of Urgency Priority 1 Require immediate breakdow...

Страница 16: ...__________________________ Business Type ________________________________________________ Contact ________________________________________________ Phone _______________________________________________...

Страница 17: ...__________ _______________________________________________________________________________________________ _____________________________________________________________________________________________...

Страница 18: ...Page 18 Charcoal Rotisserie Accessories...

Страница 19: ...Page 19...

Страница 20: ...Page 20 2016 Semak Australia...

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