Troubleshooting
34
Message
Possible Cause
What to do
The test strip may be
used or damaged.
The sample was
applied before the
meter was ready.
.
Make sure that the strip
The system check
may be failed.
The test strip may be
moved during testing
The strip check
has problem.
Repeat with a new strip.
Remove the battery and
reinsert it after 30 seconds.
If it still doesn’t work,
please contact the vendor.
Retest with a new strip. Make
sure that the method of
applying sample is correct,
and test strip can not be
moved during testing.
Applying blood after the
symbol flashes on the
screen.
or sampling data is
unstable.
Make sure that the strip
model is correct and
retest with a new strip.
model is correct and
retest with a new strip.