After sales service
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Notes on guarantee and repair
• Contact the retailer from whom the watch was purchased or SEIKO CUSTOMER SERVICE CENTER
for repair or overhaul.
• Within the guarantee period, present the certificate of guarantee to receive repair services.
• Guarantee coverage is provided in the certificate of guarantee.
Read carefully and retain it.
• For repair services after the guarantee period has expired, if the functions of the watch can be restored
by repair work, we will undertake repair services upon request and payment.
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Replacement with functional parts
• Please keep in mind that if original parts are not available, they may be replaced with substitutes whose
outward appearance may differ from the originals.
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TO PRESERVE THE QUALITY OF YOUR
WATCH
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Inspection and adjustment by disassembly and cleaning (Overhaul)
• Periodic inspection and adjustment by disassembly and cleaning (overhaul) is recommended
approximately once every 3 to 4 years in order to maintain optimal performance of the watch for a long
time. According to use conditions, the oil retaining condition of your watch mechanical parts may
deteriorate, abrasion of the parts may occur due to contamination of oil, which may ultimately lead the
watch itself to stop.
As the parts such as gasket may deteriorate, water-resistant performance may be impaired due to
intrusion of perspiration and moisture.
Please contact the retailer from whom the watch was purchased for inspection and adjustment by
disassembly and cleaning (overhaul). For replacement of parts, please specify “SEIKO GENUINE
PARTS.” When asking for inspection and adjustment by disassembly and cleaning (overhaul), make
sure that the gasket and push pin are also replaced with new ones.
• When your watch is inspected and adjusted by disassembly and cleaning (overhauled), the movement
of your watch may be replaced.
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TO PRESERVE THE QUALITY OF YOUR
WATCH
Adjusting the preliminary position of the stopwatch hands
If any of the stopwatch hands do not return to the 0 minute 0 second position when the stopwatch
is reset, the preliminary hand position may be misaligned.
The reference position of the stopwatch needle is [0 second · 0 minute] (V172 · V174 · V175) or
[00 second · 0 second · 0 minute] (V176) respectively.
Adjusting the hands to the preliminary position will ensure that stopwatch measurements are
correct.
The preliminary position may be misaligned due to the following reasons.
• In the case of a strong impact: Misalignment may occur when dropping or hitting the watch.
• In the case of a magnetic influence: Misalignment may occur when bringing the watch close to an object
which generates magnetism.
“Examples of common magnetic products that may affect watches” → P.47
* If the preliminary position adjustment is carried out, the watch gains or loses time. After adjusting the preliminary
hand position, make sure to reset the main time and alarm time.
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TROUBLESHOOTING
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Adjusting the preliminary position of the stopwatch
1/5-second and minute hands (V172, V174, V175)
1
Make sure that the watch is working.
Check that the seconds hand is moving at one-second intervals.
If the seconds hand is moving at two-second intervals or the seconds hand has stopped, charge the
watch by exposing the dial of the watch to light. “Charging the battery” → P.37
Pull out the crown to the
second click.
2
Pull out the crown to the second click.
The seconds hand will stop.
*
For models with screw down crown, please unlock the
crown before operating it.
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TROUBLESHOOTING
