Customer Service 1-800-633-5096
Southern Enterprises, Inc.
2915 Merrell Road
Dallas, Texas 75229
Missing or damaged hardware and/or parts will be replaced free of charge. We do not sell parts. Southern
Enterprises Inc. will provide replacement parts for only those items purchased within the last 9 months. If
this product has not been purchased from our retail affiliates (within 9 months), we are under no obligation
to provide parts or replacement merchandise. Parts will not be available for items arriving fully assembled.
Parts will be sent if available from SEI. The fireplace mantel will fit both gel fuel and electric firebox inserts.
Depending on the insert ordered only one insert will be included.
WARNING: positioning anything on top of your fireplace mantel poses a degree of risk especially in the case
of electronic appliances or equipment. If you elect to display a television we recommend that it be a slim
profile flat-screen and that it be positioned away from the front edge of the mantel where there is a degree
of heat generated from the firebox. You may also want to tether your flat screen tv to the wall behind it for
added safety and security. Manufacturer assumes no responsibility for items placed on top of a fireplace
mantel.
Customer Information
Name
Address
City/State/Zip Code
Phone Number
Please indicate where you purchased this item: Store/Website/Catalog
Please indicate color/size/style number:
Style No Parts Letter Parts Description Quantity Needed
FA9101/02/03/04
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Parts Replacement Form
