SEH primos, Руководство пользователя

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primos User Manual Appendix
71
The printer does not print.
In order to print from iOS devices via primos, you have to create a print queue for the
respective printer in primos. For each queue you then define numerous settings ( print
protocol, access control and much more). Check

all queue settings

29.

the printer for errors (paper empty, toner empty, paper jam etc.)

if the certificates exist and if they are valid
(Only if the print data transmission is encrypted

50.)
The print out is flawed
Check

the connection to the printer chosen

29.

the printer for errors (toner empty, etc.)
primos cannot be embedded into a directory service.

In all of the directory service, a synchronized time must be set. The primos device time
must not differ from that of the directory service. We recommend to use the same
time server (SNTP server) for primos and the directory service. Check the primos time
server configuration

20.

Make sure that a DNS server is configured in primos and that primos can access it

16.
Wide-Area AirPrint does not work
Check if

the desired printer is being published via wide-Area AirPrint

37.

the primos subdomain is configured as search domain on the iOS devices:
- ’Configuring the primos Subdomain as Search Domain on iOS Devices Automati-
cally’

39.
- ’Configuring the primos Subdomain as Search Domain on iOS Devices Manually’

40.

the conditional forwarder has been implemented correctly on the DNS server.
Requests which contain the primos subdomain must be forwarded to primos

38.
A manually created queue is not published
If the printer cannot be reached when a queue is created manually (

27), the queue
cannot be published via multicast in the network and will not be available. Make sure that
the printer can be reached and then publish the queue via multicast

29.