Problem
Possible Cause
Solution
Pump Control does not activate
Incorrect Polarity
Make sure phase and neutral are
the pump. Pump does not run.
not reversed.
Loose connection in control panel.
Confirm all connections are tight
or electrical system.
and secure.
Defective Control
Replace Control
Pump Control is not operating
Problem with electrical system
Check electrical circuits for
properly; not consistant or
common neutrals;
staying on.
may cause switch to not function
correctly.
Improper Field Wiring
Do not run DC conductors
through same conduit as AC
conductors.
Control is not clean of conductive
White plastic case must be kept clean.
material.
Clean with houehold rubbing
alcohol and rag.
Improper Mounting of Components
Keep control (1" to 2") clear of
any metallic material. Mount to pvc
pipe or if mounting to metal pipe, make
sure to mount with See Water
quick mount PVC bracket.
Float switch attached to pump
Float switch must be removed,
secured in manual operation, or
replaced with correct pump.
Defective Control and/or Pump(s)
Replace Control and/or Pump(s)
Alarm will not activate
Power supply failure
Confirm separate 120V power to
circuit board. Can be jumpered
from incoming power on pump
terminal if 120v is available.
Defective Alarm Sensor
Replace Alarm Sensor
Loose connection in control panel.
Confirm all connections are tight
or electrical system.
and secure.
Pump will not turn on or pump is
Incorrect match on control panel
Confirm correct pump voltage and
not functioning properly.
and pump.
wires matched to correct control
panel
Loose connection in control panel.
Confirm all connections are tight
or electrical system.
and secure.
Defective Pump(s)
Replace Pump(s)
Oil Smart Control Panel Troubleshooting Guide
Any technical questions on this product should be directed to See Water, Inc at 888-733-9283.
Protecting the Environment since 1995.
www.seewaterinc.com or www.oilsmart.org
951.487.8073 • 888.733.9283 • Email: [email protected]
121 North Dillon Street • San Jacinto, CA 92583
P.O. Box 1269 • San Jacinto, CA 92581
