Performing Telephony Service Cutover
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Performing Telephony Service Cutover
Telephony service cutover consists of integrating the ETM
®
System into the
customer-premise equipment (CPE) telecommunications system and then
allowing the ETM Appliances to take control of call traffic.
It is highly recommended that you develop a detailed telephony service
cutover plan to ensure minimal impact on call traffic during service cutover.
Follow the procedures in this chapter to:
1.
Create a telephony service cutover plan.
2.
Connect the telco cables and VoIP network cables to the ports on the
ETM Appliances.
3.
Finalize telephony service cutover.
4.
Verify system operation.
IMPORTANT
As with any telephony equipment, it is important that the
phone circuits be wired correctly when connected to the ETM Appliance, or
calls may not be properly recognized. It is particularly important when
using Ground Start on the 1012/1024 analog Appliances that tip/ring be
properly connected. See "Appendix A: Appliance Technical Specifications,
Connectors, and Pinouts" for pinouts of each connector.
Begin with "Creating a Telephony Service Cutover Plan" below.
The following are suggestions for developing a telephony service cutover
plan:
Create a diagram of the circuits to be monitored by the ETM System.
Create a phone number cross-reference checklist to follow while
performing the service cutover, if applicable. For example, if you are
performing an analog cutover, create a spreadsheet with columns for
Cutover Complete and Punchdown Block IDC Phone Number.
Determine the time of day when call traffic is minimal and schedule the
service cutover for that time.
Creating a
Telephony
Service Cutover
Plan
