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Warranty Information
Seatcraft is proud of its high standards of quality and workmanship that go into our products.
The customer is protected by the following Limited Warranty, which applies to seats under
normal indoor residential use. This warranty does not apply to seats used for commercial,
institutional, or other non-residential uses.
ONE YEAR LIMITED WARRANTY: Seatcraft provides (1) one year comprehensive coverage
for all components such as materials, foam and frame parts, and mechanisms including
motorized parts from defective materials or workmanship.
MATERIAL: Normal fabric fading, shrinking, or stretching is not covered by this warranty.
Similarly, the natural markings, stretching, and shrinking of leather is a proud mark of
authenticity and therefore not covered by this warranty. Evidence of improper cleaning, abuse,
or abnormal use of the materials will void this warranty.
FOAM AND FRAME PARTS: Seatcraft warrants these components for (1) one year from the
time of delivery, against manufacturing defects. Foam compression is natural, and therefore
not covered by this warranty.
MECHANISMS: Seatcraft warrants these components for (1) one year from the time of delivery,
against manufacturing defects. After the warranty period, the customer is responsible for
inspection, labor and transportation costs.
No warranties, express or implied, apply after the expiration of this Limited Warranty. The
warranty period covers repair, substitution, and replacement. No returns or refunds are
covered. A proof of purchase is required to service a claim; simply present the bill of sale to the
dealer from whom the item was purchased, to request warranty service. Seatcraft is not liable
for incidental or consequential damages occurring outside the terms of this warranty, even if
advance knowledge of such damages was possible.
Contact Information
We’re here to help. For any missing or damaged parts or installation assistance please call us
at 1-855-244-0170.
HOURS
Mon-Fri
6AM - 7PM PST
Sat
9AM - 5PM PST
Sun
10AM - 5PM PST