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7. TROUBLESHOOTING

2200HL.V3 | Issue:1 31/08/17

Original Language Version

© Jack Sealey Limited

Sealey Group, Kempson Way, Suffolk Business Park, Bury St Edmunds, Suffolk. IP32 7AR

 01284 757500 

 01284 703534 

 [email protected] 

 www.sealey.co.uk

Note

: It is our policy to continually improve products and as such we reserve the right to alter data, specifications and component parts without prior 

notice.

Important

: No Liability is accepted for incorrect use of this product.

Warranty

: Guarantee is 12 months from purchase date, proof of which is required for any claim.

ENVIRONMENT PROTECTION

Recycle unwanted materials instead of disposing of them as waste. All tools, accessories and packaging should be sorted, taken to 
a recycling centre and disposed of in a manner which is compatible with the environment. When the product becomes completely 
unserviceable and requires disposal, drain any fluids (if applicable) into approved containers and dispose of the product and fluids
according to local regulations.

PROBLEM

POSSIBLE CAUSE

REMEDY

Jack will not lift the load

1. Overloaded
2. Oil level low
3. Release valve not correctly closed
4. Air in system

5. Piston rod not functioning
6. Packing worn or defective

1. Use jack with adequate capacity
2. Top up oil
3. Check and close release valve
4. Open release valve and pump the handle a few 
times
5. Clean and replace oil
6. Replace packing

Jack does not lift high enough or feels 
spongy

1. Oil level too high or too low
2. Worn seals
3. Air in system

4. Release valve not closed

1. Fill or remove excess oil
2. Return jack to local service agent
3. Open release valve and pump the handle a few 
times. Close valve and retry
4. Check and close release valve

Jack lifts poorly

1. Pump packing or valves malfunctioning
2. Oil is dirty
3. Air in the system

1. Replace packing and/or replace valves
2. Replace oil
3.Open release valve and pump the handle a few 
times. Close valve and retry

Jack lifts but will not hold load

1. Release valve partially open
2. Dirt on valve seats

3. Air in the system

4. Faulty seals
5. Packing worn or defective

1. Check and close release valve
2. Lower jack, close release valve. Place foot on front 
wheel and pull up lifting arm to full height by hand. 
Open the release valve to lower the arm

3. Open the release valve and pump the handle a few 
times. Close valve and retry
4. Replace or contact local service agent
5. Replace packing

Jack will not lower completely

1. Unit requires lubrication
2. Piston rod bent or damaged
3. Jack frame/link system distorted due to 
overloading/poor positioning
4. Air in system

5. Release valve partially closed
6. Jack spring damaged

1. Oil all external moving parts
2. Replace rod or contact local service agent
3. Replace damaged parts or contact local service 
agent
4. Open release valve and pump handle a few times. 
Close valve and retry
5. Check and fully open release valve
6. Replace spring or contact service agent

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