Cheetah 9LP Product Manual, Rev. C
65
10.0
Seagate Technology support services
Presales support
To determine which Seagate products are best suited for your specific application, contact us about configura-
tion and compatibility and for current product availability. You can leave a voice message after business hours
or send an e-mail message—we reply during business hours.
Disc Drives
1-877-271-3285 or 405-936-1210
Fax: 405-936-1683
(8:00
A
.
M
. to 12:15
P
.
M
., 1:30
P
.
M
. to 6:00
P
.
M
., central time, M–F)
e-mail: [email protected]
Tape Products
1-800-626-6637 or 715-641-2500
Fax: 714-641-2410
(6:00
A
.
M
. to 5:00
P
.
M
., pacific time, M–F)
e-mail: [email protected]
Note.
You can purchase select tape products and tape accessories through Seagate Express 24 hours daily
by calling 1-800-531-0968 or by faxing your order to 972-481-4812.
Technical support services
If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system
configurations and can help you with system conflicts and other technical issues. If you need additional assis-
tance with your Seagate
®
drive or other Seagate products, use one of the Seagate technical support services
listed below.
SeaFONE
®
1-800-SEAGATE
Seagate’s 800 number (1-800-732-4283) allows toll-free access to automated self-help services, providing
answers to commonly asked questions, troubleshooting tips, and specifications for disc drives and tape drives.
This service is available 24 hours daily and requires a touch-tone phone. International callers can reach this
automated self-help service by dialing 405-936-1234.
Online services
Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper set-
tings for Seagate’s entire product line. You can also download software for installing and analyzing your drive.
SeaNET
You can obtain technical information about Seagate products over the Internet from Seagate’s World Wide
Web home page (http://www.seagate.com) or Seagate’s ftp server (ftp://ftp.seagate.com). You can also send
e-mail with your questions to [email protected] or [email protected].
SeaBOARD
®
SeaBOARD is a computer bulletin board system that contains information about Seagate disc and tape drive
products and is available 24 hours daily. Set your communications software to eight data bits, no parity, and
one stop bit (8-N-1).
Location
Phone number
Australia
61-2-9756-2359
France
33 1-48 25 35 95
Germany
49-89-1409331
Taiwan
886-2-2719-6075
Thailand
662-531-8111
UK
44-1628-478011
USA
Disc: 405-936-1600; Tape: 405-936-1630
Содержание Cheetah 9LP Series
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