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Troubleshooting for Users

MXP User Manual

6-5

EAR Controlled - ECCN EAR99

Error

Code

Description

Type

Front Panel LED

Latched or

Unlatched

Type

State

Color

1086

Pol Angle Targeting

Warning

Error

Flashing Yellow

Unlatched

1087

Sub Reflector is not properly located

Error

Flashing Red

Unlatched

1088

Pol Polarization Error

Error

Solid

Red

Latched

1089

Minor Alarm

Error

Solid

Red

Latched

1090

Major Alarm

Error

Solid

Red

Latched

1091

LNB Communication Error

Error

Solid

Red

Latched

1092

LNB Configuration Error

Error

Solid

Red

Latched

1093

Receiver Freq Configuration Error

Error

Solid

Red

Unlatched

1094

Motors Exceeded Power Limit

Error

Solid

Red

Latched

1095

Invalid System Profile

Error

Solid

Red

Latched

1096

Receiver RxInput Configuration Error

Error

Solid

Red

Unlatched

1097

Receiver Not Initialized

Error

Solid

Red

Unlatched

Содержание Cobham MXP

Страница 1: ...ay be a violation of Federal law Sea Tel Inc trading as Cobham SATCOM 4030 Nelson Avenue Concord CA 94520 Tel 1 925 798 7979 Fax 1 925 798 7986 Thrane Thrane A S trading as Cobham SATCOM Lundtoftegaardsvej 93 D 2800 Kgs Lyngby Denmark Tel 45 3955 8800 Fax 45 3955 8888 Web http www cobham com satcom Email satcom ohc cobham com February 14 2018 Document No 99 160356 A EAR Controlled ECCN EAR99 Sea T...

Страница 2: ... Maritime Satellite Earth Stations are in compliance with The Radio Equipment Directive 2014 53 EU The full text of this Self Declaration of Conformity for this equipment is contained in this manual Copyright Notice Copyright 2011 Sea Tel Inc All Rights Reserved The information contained in this document is proprietary to Sea Tel Inc This document may not be reproduced or distributed in any form w...

Страница 3: ... Heading and Antenna Direction 4 1 4 1 1 Pointing Information 4 1 4 1 2 Status Indicators in the Banner 4 2 4 1 3 Signal Level 4 2 4 1 4 4 2 LEFT SIDE BAR 4 3 4 3 TASK BAR 4 3 5 MXP SYSTEM PAGES 5 1 5 1 SATELLITE SEARCH AUTO SATELLITE SIGNAL AUTOMATIC SEARCH PAGE 5 1 5 2 CONFIGURATION SATELLITE SATELLITE CONFIGURATION PAGE 5 2 Select a Satellite 5 2 5 2 1 Remove a Satellite 5 3 5 2 2 Add a Satelli...

Страница 4: ...5 17 5 7 1 Graphic Data Button 5 19 5 7 2 5 8 OTHERS HELP HELP FAQ PAGE 5 20 Help Page Button 5 20 5 8 1 FAQ Page Button 5 21 5 8 2 5 9 RECYCLE POWER 5 21 Others Change Password 5 22 5 9 1 Cyber Security Caution 5 22 5 9 2 6 TROUBLESHOOTING FOR USERS 6 1 6 1 CHECK THAT THE MXP POWERS UP 6 1 6 2 CHECK THAT THE OTHER EQUIPMENT POWERS UP 6 1 6 3 CHECK THE FRONT PANEL LED STATES 6 1 6 4 CHECK FOR BLOC...

Страница 5: ...he SAVE button an animated image may not spin on browsers other than Firefox It does not mean that MXP Web stopped working it still works properly Wait until the Saving message goes away Do not use the IE Compatibility view because it does not fully support MXP and it might cause problems with images background color or graphs Monitors 1 2 2 The lowest supported monitor resolution is 1024 x 768 Fo...

Страница 6: ...tion on all MXP System Pages chapter and all of the following chapters Users who are troubleshooting Read the User Troubleshooting chapter Read the Logs sections Read the Technical Contacts chapter 1 1 Cyber Security Caution Sea Tel Antenna systems are not intended to be connected directly to the Internet They must be connected behind a dedicated network security device such as a firewall In addit...

Страница 7: ... power switch on the front panel of the MXP to the ON position The MXP provides power to the ADE 3 Turn on all BDE modems distribution and other service specific equipment 4 The antenna system powers up goes through its initialization process and automatically targets the last satellite that was acquired 2 2 Satellite Signal Found and Network Lock Achieved If the satellite signal is found and netw...

Страница 8: ...t then enter the correct value in the Heading field 12 Go to Satellite Search Auto Satellite Signal Automatic Search page 13 Verify that the correct satellite is selected 14 If the selected satellite is not the desired satellite then click the dropdown list and select the desired satellite 15 Click Save If the desired satellite is still not found 1 Check for Blockage Blockage is the most common ca...

Страница 9: ... indicates that no errors have occurred INITIALIZING OFF indicates that the system has finished initialization POWER ON Solid Green indicates that the MXP boot sequence is complete and the system power is ON TARGET OFF after the antenna has finished targeting SEARCH OFF indicates that antenna is not searching TRACKING ON Solid Green indicates that the MXP has identified and is actively tracking th...

Страница 10: ...MXP User Manual Quick Start 2 4 EAR Controlled ECCN EAR99 This Page Intentionally Left Blank ...

Страница 11: ...e computer and the Login page appears If your Dealer did not set up the computer then refer to the Installation Manual for setup instructions Enter the default Username User and Password seatel1 or the Username and Password given to you by your Dealer Both the Username and Password are case sensitive ...

Страница 12: ...MXP User Manual Login to MXP 3 2 EAR Controlled ECCN EAR99 This Page Intentionally Left Blank ...

Страница 13: ...displayed in middle left of the banner The image of the ship is a white pointer needle It rotates to follow the heading of the ship The heading of the ship comes either from a gyrocompass or it is entered on the Ship Position section of the Configuration Interfaces Ship Position Setting page The antenna represented by the red line indicates the position of the antenna The antenna position is relat...

Страница 14: ...s found green If Errors are found The Errors LED is red then click View to see the errors in the system See the Troubleshooting chapter for a list of errors that can be displayed along with other information about them If you cannot resolve the errors contact your Dealer for help Signal Level 4 1 4 The Signal level bar graph is shown below the LEDs It is a visual representation of the relative sig...

Страница 15: ...subsections Page Titles Names of the pages for each subsection Track On OFF radio buttons Not applicable Not applicable Satellite Search Auto Satellite Signal Automatic Search Configuration Satellite Satellite Configuration Interfaces Ship Position Setting Status Graphs Monitoring Graph System System Status Tools Position Antenna Position Antenna Logs Activity View Activity Log Data Export System ...

Страница 16: ...MXP User Manual Common Information on all MXP System Pages 4 4 EAR Controlled ECCN EAR99 This Page Intentionally Left Blank ...

Страница 17: ...n add or delete a satellite and edit the parameters of a selected satellite in the Configuration Satellite Satellite Configuration page The Satellite Selection section has a dropdown list that contains up to 40 favorite satellites The graphic on the right is an example of the dropdown list When you select a satellite either the message Acquiring satellite signal may take up to 60 seconds Please wa...

Страница 18: ...lite Signal Automatic Search page has a Satellite Selection dropdown list that contains up to 40 favorite satellites The graphic on the right is an example of the dropdown list 1 Select a satellite from the dropdown list that contains up to 40 favorite satellites As soon as you select a satellite the antenna immediately targets and acquires the satellite that you selected An Edit Satellite section...

Страница 19: ... from the Select Satellite dropdown list The parameters and everything else about the satellite are removed from the system Add a Satellite 5 2 3 The following figure shows the Satellite Configuration page after you click Add Satellite Notice the bottom Add Satellite section that appears To add a satellite perform the following steps 1 Go to the Configuration Satellite Satellite Configuration page...

Страница 20: ...ropdown list to select the East or West longitude position of the satellite Frequency Enter the IF frequency of the signal that you want the tracking receiver to use to track this satellite If not provided calculate the IF frequency RF frequency from the satellite minus the Local Oscillator frequency EXAMPLE RF frequency of 11 5255 GHz 11525 5 MHz and a Local Oscillator frequency of 10 0000 GHz 10...

Страница 21: ...P waits for the SEARCH DELAY then targets the antenna to the start point shown in the figure to the right and begin the search pattern again This cycle repeats until the desired satellite signal is found or the user intervenes Sky Search Pattern A Sky Search pattern is a hemispheric pattern Its behavior is different depending on whether or not you have a gyrocompass input No Gyro If you do not hav...

Страница 22: ...achieved at any position within the search pattern then the LMXP terminates the search and goes into Tracking mode If the signal is not found within the search pattern then the LMXP waits SEARCH DELAY seconds and then repeats the search pattern This cycle repeats until the desired satellite signal is found or the user intervenes Tx Polarity Select Horizontal HORIZ Vertical VERT Left Hand Circular ...

Страница 23: ... are doing If you must change the Latitude and Longitude values do so in the Ship Position section If you must change the Gyro values do so in the Gyro section of this page Usually the Gyro values displayed here are read directly from the gyro compass Stationary rigs will typically select Fixed If there is NO gyro compass onboard the ship select No Gyro NOTE if your selected Gyro Compass input is ...

Страница 24: ...Monitoring Graph page behaves like a strip chart recorder with time plotted on the horizontal axis The Monitoring Graph page monitors and displays the values of some parameters either as a real time plot or as an historical data plot You can just view the graph or you can export it You can choose which parameters you want to display or export There is one exception it displays DishScanXY as an X Y...

Страница 25: ...ct the horizontal or vertical units per division because you see less of the data at higher zoom levels and only the most recent data is graphed Parameter Names and Graphical Scales 5 4 2 The parameter names are based on the chosen Graphic Mode The horizontal and vertical units are determined by the data and whether or not the data is centered The name of the parameter that is being plotted is in ...

Страница 26: ...NONE on the System Status page then click ERRORS red to view the error details and perhaps resolve it System section 5 5 1 This section is a read only display of the system states However for the Error status you can click ERRORS in red and the Check for Errors page appears Satellite section 5 5 2 This section is a read only display of the current target satellite parameters However for Name you c...

Страница 27: ...systems Cross Level and Polarization angles degrees Tools Position Antenna 5 5 6 The Position Antenna page enables you to edit the current target satellite parameters as well as having manual control of the angular positions and operational states of the system Usually you will not have to perform any of the Advanced Operations on this page Before you change any values or click any buttons in the ...

Страница 28: ...d geosynchronous orbit to save some of the fuel that would be used to keep them exactly positioned over the Equator The satellite remains in a geosynchronous orbit but is not geostationary From a fixed observation point on Earth the satellite appears to trace out a figure eight with its lobes oriented northward and southward once every twenty four hours The north south excursions of the satellite ...

Страница 29: ...alternately clockwise and counter clockwise by 360 degrees Even though this is a large search area acquiring the satellite takes less time than it would have without a gyrocompass because you have valid heading input If the end of the search pattern is reached the LMXP moves the antenna back to the start point shown in the graphic below If the signal is found and network lock is achieved at any po...

Страница 30: ... 3 Read the OFF Satellite AGC value 4 Subtract the OFF Satellite AGC from the peak ON Satellite AGC The result is the difference in signal level between ON and OFF satellite 5 Divide the difference value in half and enter that value in the Auto Offset field 6 Use the DOWN arrow to return to ON satellite and turn Tracking back ON Threshold This is the third of three Threshold parameters Do not chan...

Страница 31: ...r might ask you to send log information to them to help them resolve the problem The View Activity Log page allows you to view filter sort and export all reported system activity reported either on the current day or for the last seven days of operation The View Activity Log is a read only table of reported messages You can sort them by clicking on one of the column headers Time Type Status Brief ...

Страница 32: ...ive choices All Error Warning Info and Test 6 Click the disc icon to export the information To export the data as a comma delimited or text file execute the following steps 1 From the left hand bar select Logs Activity The View Activity Log page appears 2 If no data appears then reboot the system Then click Activity and the View Activity Log should appear 3 For Date Range choose Up to last 7 days ...

Страница 33: ...hic Data Criteria for Graphic Data Export page Both pages have these buttons so that you can switch back and forth between the pages 5 7 1 1 To Export a Range of System Activity Logs You can export a range of System Activity Logs by selecting a date and time range using the From and To fields It is better to use the dropdown calendar on the right side of the fields to select the date time values T...

Страница 34: ...ngle System Activity Log 1 Select a single file that you want to export by selecting it from the list of files below the From and To files As soon as you finish entering values into these fields a Data Export button appears 2 Right click the file 3 Click Save target as The Save As window appears 4 The default file name getLogFile is in the File name field Unless you intend to save the file to an e...

Страница 35: ...ars You can click either of the two buttons at the top left under the banner to switch between the System Log page and the Graphic Data Criteria for Graphic Data Export page Both pages have these buttons so that you can switch back and forth between the pages Enter the From and To fields by clicking the dropdown calendar and selecting the dates The dates that you enter should include at least a fe...

Страница 36: ...20 EAR Controlled ECCN EAR99 5 8 Others Help Help FAQ page This page has two selection buttons at the top of the page Select one of them to display either Help or FAQ Help Page Button 5 8 1 This page contains a summary of the MXP system ...

Страница 37: ...ted on shore If you recycle the power to the system and you have an operating gyrocompass then the antenna retargets the last satellite that was selected If you recycle power then you must enter the starting Heading of the ship in the Gyro section of Configuration Interfaces Ship Position Setting page If you lose the gyrocompass signal or if you do not have a gyrocompass then you must enter the st...

Страница 38: ...evice such as a firewall In addition we highly recommended that you change default passwords This is an extremely important consideration that must be taken into account as part of commissioning procedures as attackers with malicious intent after easily obtaining default passwords and identify internet connected systems can be rendered a system inoperable For clarification purposes the factory def...

Страница 39: ...LED States There are six LEDs on the front panel as shown in the following figure Each LED can have several different colors depending on their state The Front Panel LEDs have the following priority from highest to lowest namely Solid Red Flashing Red Solid Yellow Flashing Yellow Solid Green and Flashing Green The name states and meaning of each front panel LED are in the following table Name LED ...

Страница 40: ...ongitude and heading values in the MXP are correct Retarget the satellite and turn Tracking OFF before the antenna begins a search Check the heading of the ship so you know where the bow of the ship is pointed and where North is Check the true azimuth pointing angle of the antenna to the desired satellite Check the relative position of the antenna or look inside the radome see where the antenna is...

Страница 41: ...d Red Latched 1005 Comm Error w Motor Driver Error Error Solid Red Latched 1006 Motor Driver Fault Detected Error Error Solid Red Latched 1007 DishScan Disabled Error Error Solid Red Unlatched 1008 AZ Reference Error Home Flag Read Error Error Solid Red Latched 1009 Tilt Sensor Error Error Error Solid Red Unlatched 1010 Rate Sensor Error Error Error Solid Red Unlatched 1011 Over Speed Error Error ...

Страница 42: ...Solid Red Unlatched 1051 1 1 Synchro Gyro Is Not Properly Connected Error Error Solid Red Latched 1052 36 1 Synchro Gyro Is Not Properly Connected Error Error Solid Red Latched 1053 90 1 Synchro Gyro Is Not Properly Connected Error Error Solid Red Latched 1054 360 1 Synchro Gyro Is Not Properly Connected Error Error Solid Red Latched 1055 Polang skew entry results in target out of range Error Erro...

Страница 43: ... Latched 1089 Minor Alarm Error Error Solid Red Latched 1090 Major Alarm Error Error Solid Red Latched 1091 LNB Communication Error Error Error Solid Red Latched 1092 LNB Configuration Error Error Error Solid Red Latched 1093 Receiver Freq Configuration Error Error Error Solid Red Unlatched 1094 Motors Exceeded Power Limit Error Error Solid Red Latched 1095 Invalid System Profile Error Error Solid...

Страница 44: ...MXP User Manual Troubleshooting for Users 6 6 EAR Controlled ECCN EAR99 This Page Intentionally Left Blank ...

Страница 45: ... which is a curved surface with the cross sectional shape of a parabola used to direct radio and microwaves The most common form is shaped like a dish Often it is used synonymously with Reflector DTH Direct To Home Satellite services in Europe DVB Digital Video Broadcast A standard format for digital video broadcast services EL ELEVATION The pointing angle of the satellite antenna dish reflector b...

Страница 46: ... AZ This is the azimuth pointing angle of the antenna relative to the bow of the ship It is 000 0 360 0 when the antenna is inline with the bow 090 0 when the antenna is directly to starboard 180 0 when directly aft and 270 0 when directly to port RHCP Right Hand Circular Polarity Right hand rotating circular polarity satellite signal RMA Return Material Authorization An RMA number must be obtaine...

Страница 47: ... ______________________________________________________________________ Dealer Address _____________________________________________________________________ Dealer Phone ______________________________________________________________________ Dealer Fax _________________________________________________________________________ Dealer Email Address _____________________________________________________...

Страница 48: ...MXP User Manual Technical Contacts 8 2 EAR Controlled ECCN EAR99 This Page Intentionally Left Blank ...

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