TROUBLESHOOTING TIPS
Machine is plugged in and will not turn on or power up
A.
Be sure the plug is secured into the outlet
B.
Check circuit breaker and confirm there is power to the outlet
C.
Call technical assistance
Machine is running but is only circulating water (no ice after 45 minutes of run time)
A.
Turn unit off
B.
In the bin remove
i.
Curtain
ii.
Upper plastic access panel (two silver thumb screws)
iii.
Spray assembly should be removed and reseated into the gasket.
iv.
Attempt to run machine again for 30 minutes to verify production.
C.
Remove the lower service access and verify the condenser is free from obstruction.
D.
Call technical assistance.
Machine makes ice, but the ice is poor quality
A.
Verify the water supply is proper and all valves were fully opened.
B.
Verify the system is not piped through a water softening system.
C.
Verify the correct voltage is supplied to the ice maker.
D.
Call technical assistance.
Ice machine runs even when turned off
A.
Verify there is not any blockage or kinks in the drain hose.
B.
Call technical assistance
INSTALLATION GUIDELINES
