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11. Warranty information

LIMITED WARRANTY FOR UBIDUO 2  HARDWARE AND ACCESSORIES ACQUIRED IN THE USA AND CANADA.

sComm Inc. warrants and guarantees that the UbiDuo 2 produced in accordance with this Agreement will conform to the  

design specifications and will be of satisfactory quality and free from defects in quality of workmanship.  Additionally, sComm  
warrants and guarantees that the UbiDuo 2 will meet and conform to all US and Canadian Government regulations, including  
FCC Regulations, for the manufacture, sale, and use of the UbiDuo 2 as an electrical device.  

The UbiDuo  2  shall  be  free  of  visible  defects   and scratches  or  dents  that are  visible  in  normal  daylight  room   lighting  

conditions.   The UbiDuo 2  shall be clean and free from grease or grime or discoloration.  Should a UbiDuo 2  have any of the  
above listed cosmetic defects, sComm will remedy of provide a replacement UbiDuo 2 .  

 

The UbiDuo 2 that is returned must be returned in its original container or container of similar structure and protective rigidity,  

transportation prepaid to the address provided by sComm within the warranty period and is found upon

 

inspection to be 

defective in workmanship or material will be repaired or replaced free of charge at sComm’s option and, if necessary, return-
shipped at the lowest cost transportation prepaid; or at sComm’s option, sComm

 

will refund the purchase price.  If inspection 

by sComm

 

does not disclose any defect in sComm’s workmanship or material, then sComm’s regular service charges will 

apply.  

The forgoing warranty shall apply provided that no repairs, substitutions, modifications, or additions have been made to the  

UbiDuo 2 except by sComm

 

and provided that after delivery to Customer the equipment has not been subject to Customer 

error   or  abuse   in   the   operation   of  the   equipment;  failure   to   follow  manufacturer's  installation,  operation,  or  maintenance  
instructions;   damage   to   the   equipment   from   abuse,   contamination   by   foreign   matter,   improper   power,   fire,   explosions, 
accidents or events not arising under normal operating conditions; or damage arising from any other cause beyond sComm’s 
reasonable control.

Items specifically excluded from this warranty and which will not be replaced or repaired free of charge include batteries and  

similar components subject to wear or burnout through normal use.

The remedies set forth herein are conditioned upon the Customer notifying sComm

 

of a breach of the warranty within the 

warranty period and upon the Customer making the equipment available to sComm

 

for correction or repair of the breach.

Warranty   service   during   the   warranty   period   shall   be   performed   without   charge   to   Customer   during   sComm’s   normal  

business hours (8:00 A.M. to 5:00 P.M.), Monday through Friday, excluding any holidays observed by sComm.   Outside of  
sComm's normal business hours, service may be requested, but is subject to the availability of sComm’s personnel, and will be  
performed at sComm’s prevailing premium service rates in effect at the time the service is performed.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state (or jurisdiction to 

jurisdiction). sComm's responsibility for malfunctions and defects in hardware is limited to repair and replacement as set forth in this  
warranty statement. All express and implied warranties for the product, including but not limited to any implied warranties and 
conditions of merchantability and fitness for a particular purpose, are limited in time to the term of the limited warranty period of 
twelve months from the date reflected on your packing slip or invoice. No warranties, whether express or implied, will apply after the  
limited warranty period has expired. Some states do not allow limitations on how long an implied warranty lasts, so this limitation  
may not apply to you. 

We  do   not   accept   liability   beyond   the   remedies   provided   for  in   this   limited   warranty   or   for  consequential  or   incidental 

damages, including,  without limitation, any liability  for third-party claims against you  for damages, for products  not being 
available for use, or for lost data or lost software. Our liability will be no more than the amount you paid for the product that is  
the subject of a claim. This is the maximum amount for which we are responsible.

LIMITED WARRANTY FOR UBIDUO 2 SOFTWARE ACQUIRED IN THE US AND CANADA.

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Содержание UbiDuo 2

Страница 1: ...UbiDuo 2 User Manual ...

Страница 2: ...e radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encoura...

Страница 3: ...reen Font and Color 7 1 Family 8 2 Style 8 3 Point 8 4 Font Color 8 5 Background 8 6 Accept 8 7 Sample Window 8 iii Exiting the Split Screen Chat 8 b Settings 9 i Brightness 9 ii Split Screen Options 10 1 Scenario 10 2 Format 10 3 Order 10 iii Fonts Colors 10 iv In Range 10 Inviting Other UbiDuo 2 Units to Chat 10 Holding a Three Way or Four Way Conversation 12 No Units in Range 12 v Time Date 13 ...

Страница 4: ...tions 15 ii Transferring a Saved Conversation to a Computer 16 iii Deleting a Saved Conversation 16 6 Keyboard 17 a Keyboard Function Layout 17 b Function Keys 17 7 Features for People with Low Vision 18 a Screen Brightness 18 b Screen Font 18 8 Charging the Batteries 19 9 Updating the UbiOS Software 19 10 Customer Assistance 21 11 Warranty Information 22 ...

Страница 5: ...ers and managers in addition to interpreters While there may be some situations like staff meetings or workshops in which an interpreter might be necessary you now will be able to hold impromptu conversations quick training sessions or meetings without worrying about the interpreter not being available Please remember though the UbiDuo 2 is designed specifically for face to face communication We h...

Страница 6: ... way Do not let cords touch hot surfaces and where possible do not let cords hang over the edge of a table desk or counter The use of accessories not recommended by the manufacturer may cause fire electric shock or injury The UbiDuo 2 is designed and manufactured to be rugged and durable however it should still be treated with the same care one would give to a laptop computer Do not drop it do not...

Страница 7: ... two halves of the UbiDuo 2 without damaging the internal parts always lay the UbiDuo 2 flat preferably on a hard surface such as a desk or table Then grasp the two J hook metal hinges and pull them away from each other See the illustrations below RIGHT WAY 3 ...

Страница 8: ...install firmware upgrades HDMI Port Allows attachment of an external monitor or projector for easy viewing or to communicate with a group of people Micro USB Charging Port Used to charge the UbiDuo 2 batteries with the supplied Y cable and power adapter On select models this port is also used along with the Y cable to provide a wired connection between the two halves in environments where a wirele...

Страница 9: ...Main Menu screen is displayed On this screen you ll see several indicators and icons including the current date and time the auto link indicator which provides a visual confirmation that one half of the UbiDuo 2 is connected to another half a charging indicator which is displayed when the half is plugged into an electrical outlet a battery indicator which shows the charge remaining three main icon...

Страница 10: ...n icon at the top right of the screen a Split Screen This function allows both users to communicate simultaneously with each other and is the reason for the UbiDuo 2 s existence When a key is pressed on one half of the UbiDuo 2 its corresponding character is immediately transmitted to the second half and displayed on its screen This gives each user the ability to type and read simultaneously witho...

Страница 11: ...To review your own chat use the up down right and left arrow keys to scroll throughout the conversation To review your chat partner s side of the conversation press the Tab key to switch to your chat partner s window then use the up and down arrow keys to scroll up and down through the conversation Press the Tab key again to toggle back to your own chat window ii Changing the Split Screen Font and...

Страница 12: ...he font sizes until the desired one is indicated The available font sizes range from 12 to 72 points Font Color Tap the Font Color bar on the screen to cycle through the available colors until the desired one is indicated or press the Tab key to highlight the Font Color bar and then press Enter to cycle through the available colors until the desired one is indicated Background Tap the Background b...

Страница 13: ...ttings screen tap the Settings icon or press the Tab key until the Settings icon on the Main Menu is highlighted and then press Enter i Brightness The Brightness setting controls the brightness of the screen s backlight There are two ways to change the Brightness setting The first is to use your finger to slide the brightness adjuster left or right on the screen The second is to use the left and r...

Страница 14: ... settings tap the Fonts Colors icon or press the Tab key until the Fonts Colors icon is highlighted and press Enter Refer to Changing the Split Screen Font and Color section on page 6 for further details iv In Range The In Range functionality lets you detect whether other UbiDuo 2 units are within a 300 foot perimeter of your UbiDuo 2 While you can view a list of these other units on your device t...

Страница 15: ... to join your chat session Always accept chat requests Sets your UbiDuo 2 to always accept a chat request from another device Select as dedicated chat partner Use this option if you want to set a different UbiDuo half as your Dedicated Chat Partner DCP Cancel Exit from the menu without saving any changes This is what the Chat Request looks like to the invited user who can either accept or reject t...

Страница 16: ...o engage in a single conversation To invite additional UbiDuo 2 units to join your chat simply follow the same procedure for inviting another UbiDuo 2 as described above When those additional units accept your invitation the screen will divide into three or four parts as follows No Units in Range If there are no other UbiDuo 2 units within a 300 feet range the list of available units will be blank...

Страница 17: ...he desired setting is displayed When done tap the Accept bar to save any changes or Cancel to abandon the changes Or press the Tab key until the Accept bar is highlighted and then presses Enter NOTE Don t forget to change the time and date on the other half of the UbiDuo 2 as well vi UbiID To set the ID of the current half of the UbiDuo 2 tap the UbiID icon on the screen or press the Tab key to hi...

Страница 18: ...led and locked out for additional security This option is available only on the high security UbiDuo Please call us for more information on high security UbiDuo Allow Chat Save If your security policy does not allow for Chat Save this option can be disabled here This option is available only on the high security UbiDuo Please call us for more information on high security UbiDuo Start in Split Scre...

Страница 19: ...pied to a USB flash drive for transfer to a computer for printing or archiving i Viewing Saved Conversations When you save a conversation you can only read it on the half of the UbiDuo 2 you used during the conversation At the Main Menu use the Tab key or arrow keys to highlight the Saved icon in the lower right hand corner and press Enter This will open a dialogue box asking if you want to Save t...

Страница 20: ...mputer from the menu When you open that window you should see the E drive Double click on the E icon to open the drive You should see a Log file in the dialog box as shown Double click on the Log file to open it Any conversations you have saved will be in the Log file saved as txt files Double click on the txt file you want to save to open it then click the File menu in the top left side of the bo...

Страница 21: ...with the function keys the Shift key the Control Ctrl key the Function Fn and the Alt key a Keyboard Function Layout b Function Keys F1 Help Menu F2 Smiley Face F3 Sad Face F4 Shocked Face F5 Question Puzzled F6 Teasing Face F7 Sick Face F8 Angry Face F9 Secret Zipped F10 Cool Face F11 Wink F12 Love Fn F1 Help Menu Fn F2 Reverse Color Polarity Fn F3 View Chat Partners In Range Fn F4 Ends 3 or 4 Wa...

Страница 22: ...rightness can sometimes improve readability To adjust the brightness setting press Esc until the Main Menu is displayed then tap the Settings icon or use the Tab key to select it and then press Enter When the Settings Menu is displayed tap the Brightness icon or use the Tab key to select it and then press Enter Then adjust the brightness to suit your preference b Font The screen font size can be a...

Страница 23: ...free software updates from the day of purchase After that period expires a service agreement may be purchased to obtain further software updates NOTE You will need a formatted USB flash drive not provided to download software to your UbiDuo 2 NOTE Any conversations you have saved will be deleted when you download software to the UbiDuo 2 Before updating your software any saved conversations that y...

Страница 24: ...ght it and then press Enter The UbiDuo 2 will then copy the contents of the firmware bin file into its memory You will see a progress bar in the middle of the screen when that progress bar reaches the far right side the upgrade process is complete and the Administrator menu will be displayed You may now press the power button to turn off the UbiDuo Once it is off remove the USB flash drive Press t...

Страница 25: ...ort by calling us at any of the numbers below Toll free 866 505 7008 voice or 866 505 7001 TTY 816 527 8339 Videophone In the Kansas City area 816 350 7008 voice or 816 350 7001 TTY Representatives are available Monday through Friday 8 a m to 5 p m Central time You can email us with your question or issue at support scomm com 21 ...

Страница 26: ... any other cause beyond sComm s reasonable control Items specifically excluded from this warranty and which will not be replaced or repaired free of charge include batteries and similar components subject to wear or burnout through normal use The remedies set forth herein are conditioned upon the Customer notifying sComm of a breach of the warranty within the warranty period and upon the Customer ...

Страница 27: ...ng 1 866 505 7008 or through our website at www sComm com DISCLAIMER OF WARRANTIES The Limited Warranty that appears above is the only express warranty made to you and is provided in lieu of any other express warranties or similar obligations if any created by any advertising documentation packaging or other communications Except for the Limited Warranty and to the maximum extent permitted by appl...

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