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Trouble shooting
04.00 - FW 2.x | EGL | Assembly and Operating Manual | en | 389661
65
7 Trouble shooting
Once an error with an error message is eliminated, this error
message must be acknowledged, see the "SCHUNK Motion
Protocol (SMP)" and "SCHUNK Drive Protocol (SDP)" software
manuals. The error is indicated in the service window via LED 4,
26].
A list of the information and error codes can be found in the
"SCHUNK Motion Protocol (SMP)" and "SCHUNK Drive Protocol
(SDP)" software modules.
Detailed error information can be read out via "Motion Tool
SCHUNK (MTS)"; see the "SCHUNK Motion Control (SMP)"
software manual.
7.1 Communication malfunction
Possible cause
Corrective action
Logic supply fuse triggered
Check logic supply fuse and replace if
necessary.
Connection between the product and
"Motion Tool SCHUNK (MTS)" was
interrupted
Check bus cable or USB cable for damage
and replace if necessary.
No communication can be established with
"Motion Tool SCHUNK (MTS)"
(USB, PROFIBUS or CAN bus interface)
Check delivery state.
Note: the product is supplied either with
CAN or with PROFIBUS.
Check the communication interface.
Check end terminals.
Is the product an end node in the bus?
Is the termination resistor connected?
For product with CAN bus
Configure the CAN bus address,
Configuring PROFIBUS or CAN bus
39].
Check the baud rate,
For product with PROFIBUS
Check GSD file, use suitable GSD file if
necessary.
Configure PROFIBUS address,
Configuring PROFIBUS or CAN bus
39].
Check baud rate (1.5 or 12 mbaud).
Values are saved in EEPROM but not
activated
Restart product after saving.
OR: Before saving, stop the product using
fast stop.
IMPORTANT! New values are not saved in
EEPROM if the product is under control or
in motion.