• 7 •
6. MAINTENANCE AND CARE
• Clean the clamps and the case each time
you are finished using it.
• Recharge the unit once a month when
not in use.
• Store clamps on their support posts, to
ensure they do not come into contact
with any metallic surface.
• Never completely discharge the internal
battery.
7. TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
REASON/SOLUTION
The jump starter won’t jump
start my car.
Clamps are not making
a good connection to the
battery.
Connections are reversed.
The jump starter’s battery is
not charged.
The vehicle’s battery is
defective.
The jump starter is not turned
on.
Check for poor connection to
battery and frame. Make sure
connection points are clean.
Disconnect the jump starter and
reverse the clamps.
Press the Battery Status button
on the front of the unit. The LEDs
will indicate the status of charge.
Have the battery checked.
Turn the jump starter ON/OFF
switch to the ON position.
The jump starter won’t
power my 12V device.
The 12V device is not
turned on.
The jump starter’s battery is
not charged.
The 12V device draws more
than 15A or has a short
circuit.
Turn on the 12V device.
Check the battery charge status
by pressing the Battery Status
button.
Disconnect the 12V device.
The internal breaker will
automatically reset after a
minute or two. Try the 12V
device again.
The battery in the jump
starter won’t hold a charge.
The battery is bad (will not
accept a charge).
Have the battery checked.
8. BEFORE RETURNING FOR REPAIRS
If these solutions do not eliminate the problem, or for more information
about troubleshooting, contact customer service for assistance:
www.batterychargers.com
or call 1-800-621-5485
Monday-Friday 7:00
am
to 5:00
pm
CST
For
REPAIR OR RETURN
, contact Customer Service at 1-800-621-5485.
DO NOT SHIP UNIT
until you receive a
RETURN MERCHANDISE AUTHORIZATION
(RMA)
number from Customer Service at Schumacher Electric Corporation.