I hear hum from Bifrost. What do I do?
Bifrost’s noise floor is insanely low, so it’s most
likely a ground loop. To fix a ground loop, try a
HumX or a ground loop isolator.
Hey, this thing clicks between songs/between
inputs/etc!
Yes, it does.
Care to explain why, smartass?
Sure. That’s the muting relay engaging when
there’s no input. Many computer sources turn off
the digital audio output between songs and when
changing sampling rates. We went with a muting
relay because it’s the best way to ensure there
are no clicks or pops when the input is unlocked.
But it does click a bit.
My Windows computer doesn’t see the Bifrost
via USB, what’s up?
You may need to download and install Windows
drivers. Go to schiit.com/drivers to get them.
How do I install the Windows USB drivers?
Follow the instructions at schiit.com/drivers.
fAQ
I installed the USB drivers, but Windows still
doesn’t see the Bifrost—what’s up?
You may be running into USB port power
management problems, bad cables, or any
number of other things. Go to schiit.com/faq/
dac-problems and schiit.com/faq/usb-problems
for troubleshooting.
I don’t get any sound from Bifrost!
Are your sources on? Check those first. If you’re
using a computer source, ensure that your
computer’s sound output is set to go to the
Bifrost via SPDIF or USB in BOTH your Control
Panel/System Prefs AND your player software.
Can I leave Bifrost on all the time?
Sure, if you want to. It won’t hurt anything.
It doesn’t turn on, what do I do?
Plug it in to a different AC socket. Ensure you are
not currently in a blackout. Then email us if it
still doesn’t turn on.
