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Product Manual and User Guide – ThurayaIP Active Antenna 

Version A 

30. august 2010 

Page 16 of 18 

SCAN Antenna A/S – 

www.scan-antenna.com

  

9. Troubleshooting 

 
 

Problem 

Solution 

No signal strength (0% - no bars) 

Check that power is available to the antenna, 
LED should be ON. 
Check that the antenna is pointing towards 
the satellite. 
If problem persists, restart the ThurayaIP. 

LED is not ON when running on battery 

Antenna has no power. Check that power 
switch is ON. Battery may be discharged. 
Recharge or replace battery. 

LED is not ON when running on charger 

Antenna has no power. Check AC supply to 
charger. 

LED is not ON when running on DC-feeder 

Antenna has no power. Check DC power 
supply. 

LED is flashing 

Battery is charging. Normal behaviour. 

Signal strength is OK, but the terminal never 
acquires a connection 

Check that the coax cables are of the correct 
type and length. The coax cables may not be 
shortened, only replaced with other types. 
Please consult the cable guide. 

When the antenna is connected, the 
ThurayaIP reboots, and the connection is 
temporarily lost 

This is normal behaviour. To avoid this, 
connect the antenna before turning on the 
ThurayaIP. 

Even with the antenna connected, the signal 
strength seems unstable 

This is normal. Especially during acquisition, 
the signal strength varies a lot. 

 
 
 
 
 
 
 
 
 
 

Содержание 62 100

Страница 1: ...Product Manual and User Guide for 62 100 ThurayaIP Active Portable Antenna...

Страница 2: ...formance of the mentioned hardware products cannot be considered binding but shall be defined in the agreement made between SCAN Antenna and the customer However SCAN Antenna has made all reasonable e...

Страница 3: ...na placement on flat surface 7 5 2 Antenna mounting on camera tripod 7 5 3 Antenna mounting on 1 bracket 8 5 4 Storing and carrying the antenna 9 6 Interface 10 6 1 ON OFF switch 10 6 2 Power LED Char...

Страница 4: ...Product Manual and User Guide ThurayaIP Active Antenna Version A 30 august 2010 Page 4 of 18 SCAN Antenna A S www scan antenna com THIS PAGE INTENTIONALLY LEFT BLANK...

Страница 5: ...for support 2 Functional description This product ThurayaIP Active Portable Antenna P N 62 100 is designed exclusively for use with a ThurayaIP terminal model no 9103 by Hughes Network Systems The us...

Страница 6: ...ry included AC charger AC power cord 1 Flange for optional mounting on bracket User guide this document DC feeder optional 4 Safety The antenna radiates electromagnetic waves when transmitting In orde...

Страница 7: ...ed on any flat surface Adjustable handle allows the antenna to be fixed at the correct elevation angle Consult the Thuraya IP user interface for the correct elevation and azimuth angles of your positi...

Страница 8: ...on A 30 august 2010 Page 8 of 18 SCAN Antenna A S www scan antenna com 5 3 Antenna mounting on 1 bracket The antenna comes with an extra adaptor for a 1 thread mount The adaptor is mounted on the rear...

Страница 9: ...ge 9 of 18 SCAN Antenna A S www scan antenna com 5 4 Storing and carrying the antenna When storing the antenna place the handle in the down position where the handle covers connectors and take up mini...

Страница 10: ...wer comes from the charger or the DC feeder the antenna will be on regardless of the position of the ON OFF switch The primary purpose of the ON OFF switch is to avoid battery discharge if the antenna...

Страница 11: ...ttery is being charged The antenna can be used while charging When the battery is fully charged the flashing will be replaced by a constant ON ON The antenna is turned on and is receiving DC power fro...

Страница 12: ...antenna This connector must always be connected or no satellite connection will be possible This connector connects to the Passive antenna port of the ThurayaIP even though it is an active antenna Do...

Страница 13: ...completely separate power circuit and the 3 3V necessary for the GPS antenna operation is provided by the ThurayaIP terminal The connection of the GPS antenna is optional The ThurayaIP terminal needs...

Страница 14: ...charger can be used as a permanent source of power for the antenna When the charger is plugged in the antenna will operate continuously Should AC power have a disruption the battery if mounted will s...

Страница 15: ...The internal GPS antenna of the ThurayaIP will suffice When connecting the SAT cable please be aware that once the cable is connected in both ends the ThurayaIP will immediately reboot This is normal...

Страница 16: ...Antenna has no power Check AC supply to charger LED is not ON when running on DC feeder Antenna has no power Check DC power supply LED is flashing Battery is charging Normal behaviour Signal strength...

Страница 17: ...gth is needed for practical reasons please change the cable type to the type suitable for that particular length Cable length Cable type Cable diameter Cable weight Meters Feet Mm inches Kg lbs 6m 20...

Страница 18: ...C feeder 12 24 V DC Power consumption min 3W typ 18W max 24W Connector QMA female GPS part RHCP patch antenna Frequency 1575 42 MHz Gain 25 dB NF 1 2 dB Power supply 3 0 5 5 V Power consumption 0 1W C...

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