WARRANTY
Our product is guaranteed to be free from quality and manufacturing
defects for a period of 12 months.
If your product becomes defective during this period, SRGS PTY LTD
will offer you either a replacement, credit or refund where a product is
faulty; wrongly described; different from the sample shown to you or do
not do what they are supposed to do.
This warranty will not cover substantially modified product; misuse or
abuse of the product contrary to user instructions or packaging label;
change of mind and nominal wear and tear. Our goods come with
guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and failure does not amount to a
major failure.
To claim the warranty, take the product to the front Service Desk of
your nearest store of purchase. You will need to show receipt or other
proof of purchase. Additional information may be required to process
your claim. Should you not be able to provide proof of purchase with a
receipt or bank statement, identification showing name, address and
signature may be required to process your claim.
Any expenses relating to the return of your product to the store will
nonnally have to be paid by you. For online store purchases, SRGS PTY
LTD will pay for the return freight for any product assessed as having a
major failure.
The benefits to the customer given by this warranty are in addition to
other rights and remedies of the Australian Consumer Law in relation to
the goods or services to which this warranty relates.
This warranty is provided by SRGS Pty Ltd ABN 23 113 230 050
6 Coulthards Avenue, Strathpine, Queensland 4500, Australia.
