Service life
As described in this manual, under normal use conditions, the environmental
protection service life of this product is 10 years. During this period, the product
will not leak any dangerous substances. This product can be recycled and
must be disposed according to local regulations.
Part
neme
Main
battery
Battery
Eartips
Accessories
Charging
cable
This form is made by SJ / T 11364 regulation
O: means that hazardous substance content in the homogeneus
materials of this part are within the limits of GB / T 26572 regulation
X: means that hazardous substance content in, at least one certain
homogeneous material of this part is beyond the limits of
GB / T 26572 regulation.
Hazardous substances and their contents in the item
After-sales and Supports
According to the relevant laws and regulations of consumer electronic products and the actual
the situation of the industry, the following after-sales service regulations are formulated to
provide consumers with satisfactory after-sales services:
1. Warranty certificate mainly includes:
warranty card and sales certificate.
2. After-sales service scope:
•
During the warranty period of the product, the company will be responsible for providing free
maintenance for any failure caused by the quality problem of the product itself under normal
use without disassembly and repair;
•
For products beyond the warranty period, the warranty certificate shall be issued and the
maintenance fee shall be paid. If any spare parts are needed for repair cost for the spare parts
would be born by the purchaser; please avoid repair and replace when the product is not
tested by Saramonic after-sales department;
•
Once the warranty certificate is altered, the warranty will become invalid immediately;
•
The warranty certificate of the product shall be properly kept by the consumer and shall not be
supplemented if lost.
3. Warranty Period:
•
Within one year after purchasing this product, there are quality problems in normal use
(non-human damage)without disassembly and repair;
• Consumers who have quality problems in normal use (non-human damage) within 7 days
from the date of purchase, without repair, can enjoy the replacement service; 1-year warranty
(including all accessories) from the date of issuing the sales certificate;
