Problems
Causes
Solutions
The RX/TX cannot
be turned on
The battery is very low.
The transmitter TX
is muted.
Adjust the sound by the
“+” and “-” buttons.
The transmitter and
receiver is not paired.
The audio cable is
not fully plugged in.
Pair the system. Refer to
the “Operation Guide.”
Re-plug the audio cable.
Charge the RX/TX with
the supplied charging
cable.
Problems
Causes
Solutions
The battery become
drained quickly
There is no sound
The device is being
used under cold or
hot conditions.
Recharge or move to less
cold or hot enviornment.
The transmitter volume
setting is too low.
Adjust the volume, the
goal is to transmit the
highest level in the entire
signal path without distortion
to get the highest signal to
noise ratio.
The sound is weak
The Blink500 TX built-
in microphone is
omnidirectional.
The microphone may
pick up more ambient
sounds.
Please make sure the
microphone is as close
as possible to the subject
being shot.
There is too much
ambient noise is
picked up
Signal is interfered.
The RF signal is weak.
The input level of the
camera, recorder or
mixer is too high.
The volume of the
transmitter is too high.
1. Make sure that the line
of sight between the
transmitter and receiver
antennas is unobstructed.
2. Your body, clothes, and
stage set may be a hindrance.
3. If there are obstacles, you
need to shorten the distance
between the transmitter and
the receiver.
There is sound
interruption or noise
Transmitter/receiver
volume setting is not
suitable.
Adjust the volume, the
goal is to transmit the
highest level in the entire
signal path without distortion
to get the highest signal to
noise ratio.
Using a mono plug
headphone.
Please use the headphone
with stereo plug
The sound is distorted
Common Technical Issues and Solutions
If you encounter problems when using the Blink500
system, please refer to the follow checklist before
contacting technical support. If the problem cannot be
solved, please contact the dealer's after-sales service
department.
Turn down the audio input
level of the camera or
recording device. Turn down
the gain of mixer.
Lower the volume to the
second stage.
1. Adjust the angel of
transmitter/receiver.
2. There is more radio
frequency interference
outdoors. Try to move the
recording indoors.
3. Be away from conductive
objects such as metal and
water.
4. Overhead telephone
lines, fluorescent lights, and
metal fences may interfere
with wireless microphones.
5. Turn off all nearby
computers and phones.
