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14
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HEC-DR5000
(GENERAL)
Problem Diagnosis Chart
MASSAGE
TAPPING
Error message
Troubled portion
Troubled phenomenon
Check item
Counteraction method
*When there is no output at sensor
(IC902) for continuation 15 seconds
while Massage motor are getting
erectricity.
*When there is not output level
at sensor(IC902) for continuation
30 seconds while Massage motor
are getting erectricity.
*When there is no output†at sensor
(IC921) for continuation 15 seconds
while tapping motor are getting
erectricity.
1. The connection confirmation of Printed board (Main) CN9
and the junction connector.
2. The connection confirmation of Printed board (Main) CN19
and Printed board (Massage pulse) CN901.
3. Check the Printed board (Main) CN9 output
(approx. DC60 - 100V).
1. The connection confirmation of Printed board (Main) CN19
and Printed board (Massage pulse) CN901.
2. Check turning on confirmation main harness.
3. Check the magnet in a Holder (magnet width) .
4. Check the Printed board (Massage pulse) IC902 for
inclination.
1. Check the massage motor belt for dislocation and cut-off.
1. The connection confirmation of Printed board (Main) CN9
and the junction connector.
2. The connection confirmation of Printed board (Main) CN19
and Printed board (Massage pulse) CN901.
3. Check the Printed board (Main) CN7 output
(approx. DC60 - 100V).
1. The connection confirmation of Printed board (Main) CN19
and Printed board (Massage pulse) CN901.
2. Check turning on confirmation main harness.
3. Check the magnet in a pulley (massage) .
4. Check the Printed board (Massage pulse) IC901 for
inclination.
1. Check the massage motor belt for dislocation and cut-off.
1. The connection confirmation of Printed board (Main) CN8
and the junction connector.
2. Check the Printed board (Main) CN8 output
(approx. DC60 - 100V).
1. The connection confirmation of Printed board (Main) CN19
and Printed board (Massage pulse) CN901 and CN906.
2. Check turning on confirmation main harness.
3. The magnet check for the tapping detection.
4. Check the Printed board (Tapping pulse) IC921 for inclination.
1. Check the tapping motor belt for dislocation and cut-off.
Insert the connector.
Insert the connector.
If output Replace the massage motor.
If no output Replace the Printed board
(Main).
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Massage pulse).
The massage motor belt correction, the
exchange.
Insert the connector.
Insert the connector.
If output Replace the massage motor.
If no output Replace the Printed board
(Main).
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Massage pulse).
The massage motor belt correction, the
exchange.
Insert the connector.
If output Replace the tapping motor.
If no output Replace the Printed board
(Main).
Insert the connector.
Replace the main harness.
The magnet position correction for the
detection.
Correct the tilted condition or replace the
Printed board (Tapping pulse).
The tapping motor belt correction, the
exchange.
Massage mode doesn't move.
A stop of massaging motion
can not be carried out.
Massage motor rotation.
Massage mode doesn't move.
A stop of massaging motion
can not be carried out.
Massage motor rotation.
Tapping mode doesn't move.
A stop of tapping motion
can not be carried out.
Tapping motor rotation.