NOTE: Turn off the switch and unplug the
electrical cord before servicing.
Motor will not start.
Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Motor suddenly
Thermal Cut Off, see Page 2.
stops.
Does not clean the
Clean or replace the fi lters.
Hint:
If picking
carpet or fl oor.
up fi ne dust, the bag or fi lters may not look dirty,
but a fi ne substance tends to reduce suction
when it blocks the airfl ow through the fi lters.
Be sure the dust bag is properly seated into the
cleaner body. Page 6.
Replace dust bag. Page 6.
Be sure hose adapter is secure on back of
cleaner. Page 9.
Check base hose and long hose. Page 9.
Replace a broken, cut, loose or out of shape
belt. Page 8.
Clean hair and thread from bristles and end cap
area. Page 8.
Replace brush roll if bristles are worn. Page 8.
No suction at the
Be sure hose adapter is secure. Page 9.
end of hose.
Clean or replace fi lters.
Hint:
If picking up fi ne
dust, the bag or fi lters may not look dirty, but a
fi ne substance tends to reduce suction when it
blocks the airfl ow through the fi lters.
Remove any clogs from the hose that restrict
the airfl ow. Check base hose and long hose.
Page 9.
Replace dust bag. Page 6.
Headlight not
Replace light bulb. Page 7.
working.
Noise from brush
Remove hood and clean debris or items
roll area.
from the brush roll area. Page 8-9.
Replace a broken, cut, loose or out of shape
belt. Page 8.
Cleaner is hard to
Put handle in operating position. Tilt the
push.
cleaner back to raise the front wheels off fl oor.
Then turn the knob to a higher setting.
Replace a broken, cut loose or out of shape
belt. Page 8.
Cleaner height knob
Hint:
Put handle in operating position. Tilt the
will not turn.
cleaner back to raise the front wheels off fl oor.
Then turn the knob.
Bag Cover will not go
Dust bag must be installed properly in cleaner
onto cleaner properly. or bag cover will not go onto cleaner. Make sure
the dust bag cardboard fl ange is on the support
shelf. See page 6.
Hood will not come off. Hood cannot be removed from cleaner unless
the cleaner height setting is in the lowest or
highest position.
All three screws must be removed from the top
of the hood. Page 8.
Missing parts or
Call 1-800-800-8975 between 8 a.m. to 7:30 p.m.
(CST), Monday through Friday and 10 a.m. to
6:30 p.m, Saturday. Know the model and serial
numbers when you call.
PROBLEM
SOLUTION
W
hat This Warranty Covers
W
W
Your Sanitaire cleaner is warranted to be free from all defects in material and
W
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workmanship in normal household use for a period of two years. The warranty is granted
only to the original purchaser and members of his or her immediate household. The
warranty is subject to the following provisions.
W
hat This Warranty Does Not Cover
W
W
•
Parts of the cleaner that require replacement under normal use, such as disposable
dust bags, fi lters, drive belts, light bulbs, and brush roll bristles.
•
Damages or malfunctions caused by negligence, abuse, or use not in accordance with
the Ownerʼs Guide.
•
Defects or damages caused by unauthorized service or the use of other than Genuine
Eureka/Sanitaire parts.
W
hat Electrolux Home Care Products North America Will Do
W
W
Electrolux Home Care Products North America will, at its option, repair or replace a
W
W
defective cleaner or cleaner part that is covered by this warranty. As a matter of warranty
policy, Electrolux Home Care Products North America will not refund the consumerʼs
purchase price.
E
xtended Warranty for Upright Cleaner (Only)
EE
The base of the Sanitaire Upright cleaner is warranted for fi ve years from the original
EE
date of purchase.
E
xtended Warranty for SYSTEM_PRO Canisters
EE
The motor for SYSTEM_PRO canister cleaners is warranted for fi ve years from the
EE
original date of purchase.
W
arranty Registration
W
W
Please fi ll out and return the warranty registration card accompanying your cleaner.
W
W
O
btaining Warranty Service
To obtain warranty service you must return the defective cleaner or cleaner part along
O
O
with proof of purchase to any Sanitaire Authorized Warranty Station.
You will fi nd the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service
and Repair.” Be certain that the Warranty Station is “Sanitaire Au tho rized.”
For the location of the nearest Sanitaire Authorized Warranty Station or for service
information, telephone toll free:
USA: 1-800-800-8975
Mexico: 5670-6169
Canada: 1-800-800-8975
If you prefer, you can write to Electrolux Home Care Products North America, Service
Division, P.O. Box 3900, Peoria, IL, 61612 USA. In Canada write to Electrolux Home Care
Products North America, 866 Langs Drive, Cambridge, Ontario N3H 2N7.
If it is necessary to ship the cleaner outside your community to obtain warranty repair, you
must pay the shipping charges to the Sanitaire Au tho rized Warranty Station. Re turn shipping
charges will be paid by the Warranty Station. When returning parts for repair, please in clude
the model, type, and serial numbers from the data plate on the cleaner.
F
urther Limitations and Exclusions
Any warranty that may be implied in connection with your purchase or use of the
FF
cleaner, including any warranty of Merchantability or any warranty for Fitness For A
Particular Purpose is limited to the duration of this warranty. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitations may not
apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided
above. In no event shall Electrolux be liable for any consequential or incidental damages
you may incur in connection with your purchase or use of the cleaner. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
This warranty gives you specifi c legal rights. You may also have other rights which
vary by state.
Q
uestions & Answers about Genuine Eureka/Sanitaire Products
Q:
Why should I use only Genuine Eureka/Sanitaire paper bags, belts, and parts in my
Eureka/Sanitaire vacuum cleaner?
A: Using Genuine Sanitaire Products, which are made to our exacting
specifi cations and engineered with emphasis on quality, performance,
and customer sat is fac tion, ensures the long life and cleaning effi ciency
of your vacuum clean er. Overall, this saves you money and helps to
keep your home clean.
Q:
How can I be sure I am using only Genuine Eureka/Sanitaire products in my vacuum
cleaner?
A: Typically, packaged products and paper bags can be identifi ed by a
Eureka or Sanitaire logo. For further iden ti fi ca tion assistance, you may
call our toll-free number, 1-800-800-8975, for the lo ca tion of a nearby
Sanitaire Authorized Warranty Station.
Q:
Are there any differences between “made to fi t” or “imitation” and Genuine Eureka/
Sanitaire paper bags, belts, and parts?
A: Yes, there are some very important differences in materials, quality, and
reliability. Many customers have mistakenly purchased “imitation” paper
bags and parts while thinking they purchased genuine. Unfortunately,
many of these cus tom ers discovered the differences after they
experienced related dif fi cul ties.
For Genuine Sanitaire Value, Accept No Imitations!
ELECTROLUX HOME CARE PRODUCTS NORTH AMERICA
Bloomington, Illinois 61701
THE SANITAIRE LIMITED WARRANTY
GEN U INE
EUREKA PRODUCT
Household Warranty
questions?
