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www.sanicolet.com
Warranty Policy
12 month limited warranty
Every SANicolet Inc. product is thoroughly inspected and tested before leaving the factory. It is warranted to be
free of defects from workmanship and material for the period of twelve (12) months from the date of original
purchase.
Should any trouble develop during this twelve (12) months period, return the complete tool, freight prepaid, to one
of SANicolet Inc. authorized service centers. If the inspection shows the trouble to be caused by defective
workmanship or material, SANicolet Inc. will repair or replace it without charge.
This warranty does not apply:
Where normal maintenance is required
Repairs have been made or attempted by non-authorized personnel
The tool has been abused, misused or improperly maintained
Alterations have been made to the tool
IN NO EVENT SHALL SANICOLET INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES FROM THE SALE OR USE OF THE PRODUCT, THIS DISCLAIMER
APPLIES BOTH DURING AND AFTER THE TERM OF THIS WARRANTY.
SANicolet Inc. warranty is the only and the entire written warranty given by SANicolet Inc. No dealer or his agent
or employee is authorized to extend or enlarge upon this warranty by any verbal or written statement or
advertisement.
SANicolet Inc. disclaims liability for any implied warranties, including implied warranties of
MERCHANTABILITY ‘‘AND FITNESS FOR A SPECIFIC PURPOSE’’, after the twelve (12) months term of
this warranty.
This warranty gives you specific rights. The provisions contained in this warranty are not intended to limit, modify,
take away from, disclaim or exclude any warranties set forth in any provincial or state legislation. To the extent
required by law, the provision in any provincial or federal legislation with respect to warranties takes precedence
over the provisions in this warranty.
To process a warranty or repair claim, contact us by phone at
877-393-8949
receive a RMA number.
To expedite the warranty claim process, please have the following:
Equipment model number.
Serial number (on the box)
Purchase records
Usage hours (if applicable).
After receipt of the completed Warranty/RMA Request Form, an RMA coordinator will check warranty status on
any listed equipment prior to submitting the RMA number. If equipment is not covered under warranty, we will
provide a competitive repair estimate prior to completing any non-warranty repairs. The RMA Coordinator will
present repair options and receive your approval prior to authorizing non-warranty repairs. If the unit is covered
under warranty, the RMA Coordinator will communicate the repair and return process.
Service
INSTRUCTIONS IF YOU NEED SERVICE
Explain the problem in writing, indicate in it your name, address and phone number.
Enclose the note with the tool.
Enclose copy of your purchase record (see at the end).
Package carefully the tool and send prepaid to the nearest SANicolet authorized service center.
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