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13
10. tROubleShOOting
Problem
Cause
Solution
Pressure gauge
has reading over
15 psi
Dirty filter bed
Backwash the filter .
Pressure is too
low
Hair and lint strainer basket is dirty
Clean the hair and lint strainer .
Air in the pump
Poor seal on the intake side of the pump
Tighten hose clamps and connection fittings .
Water flows into
the drainpipe
Dirt around the seal of the multi-port valve
Unscrew the multi-port valve from tank cover and clean the
seal .
Leaking filter
Faulty Seal
Check the seal, replace if needed .
Clamp not tight
Tighten clamp . DO NOT over tighten hose clamps
(35 in/lb max torque) .
Pump does not
run
Not plugged in
Check the socket and power cord .
GFCI/or main circuit breaker tripped
Switch on the breaker . If it is immediately tripped again,
there is a defect in pump or controls .
Faulty Pump Motor
Replace the pump/motor assembly .
Sand in pool
If the sand is newly replaced, the undersized
grains are still present
Backwash several times until the backwash water is clear .
Sand in central valve (from backwash)
Purge into drainpipe for 30 seconds .
Separation wall in filter is improperly installed Check the separation wall for proper positioning .
Filter's bottom strainer is damaged
Replace the filter bottom strainer .
Air in system
Water level is low or system recently opened
for service
While pump is running, loosen, but do not remove, one of
the screw-on transparent covers on the filter tank to allow
any trapped air to escape . Tighten the cover once all of the
air has escaped .
StOP
Repairs on the pump should only be performed by professionally
trained, qualified technicians.
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