26
Troubleshooting
&
Support
Hardware
Reset
To
reset
settings
to
factory
default
values:
while
the
Wireless
Stick
is
off,
press
and
hold
the
power
button
down
for
about
15
seconds
until
the
LED
flashes
red
and
green
(will
turn
white
again).
The
device
name,
password,
power
save
time,
and
Internet
Connectivity
settings
will
all
be
reset
to
default
values.
This
reset
will
not
change
the
firmware
version.
In
‐
app
Support
Go
to
Menu
Help.
To
access
the
app
walkthrough,
getting
started
guide
and
online
support.
Online
Support
The
support
page
for
Wireless
Flash
Drive
is
available
at:
http://kb.sandisk.com/app/answers/detail/a_id/17367
