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SPECIFICATIONS
Product
Model
Voltage
Power Consumption
Maximum Use
Weight
Dimensions
Manufacturer
Type
Origin
Juicer
868
AC220-240V, 50/60Hz
2
4
0W
Less than 30 min
6.95kg
178 x 248 x 455 (mm)
Sana Products
Cold-pressed
Made in Korea
The juicer stops while juicing:
• Check the power cord and make sure it is
plugged in correctly.
• Check that all the parts are correctly assembled.
• If too many ingredients are inserted at one
time, this can cause the juicer to stop.
• If the juicer jams due to overfeeding, press the
REVERSE - OFF - FORWARD button in this order,
switching back and forth 2 to 3 times.
• The reverse setting will push the ingredients
up, and the forward setting will pull the
ingredients down.
• The juicer has a sensor to protect it from
overheating. This can be activated after more
than 30 minutes of continuous juicing. If this
occurs, allow the juicer to rest for 30 minutes
to an hour before using again.
• If there are hard seeds within the ingredients,
remove them before juicing. Hard seeds can
damage the juicer.
Layers of separation in the juice:
• Depending on the density of the ingredients,
the extracted juice may show layers of different
juices. It is different from separation due to
oxidation caused by juicing with a high-speed
juicer.
The drum lid is stuck:
• Run the juicer an additional 30 seconds after
juicing to clear out any remaining pulp.
• Excess pulp can sometimes build up under the
auger, causing upward pressure and making
it difficult to remove the lid. In this situation,
press the REVERSE-OFF-FORWARD buttons
in this order 2-3 times. Then place both
hands on the drum lid and press down while
simultaneously turning the drum lid.
• If it still won’t open, use the lid opener (see
page 28).
Poor performance while juicing produce
with long fibers:
• Ingredients like celery or ginger contain
long fibers that can wrap around the auger
and affect the performance of the juicer. Cut
these ingredients into smaller 5 cm pieces
to minimize the length of the fibers, and
clean out the juicer after every liter of juice is
extracted.
Discoloration of plastic parts:
• The juicer should be cleaned right away
after juicing to prevent dried pulp from
accumulating and affecting performance.
• Failure to clean right away can also result in
discoloration of the BPA-free plastic parts.
• Some produce including carrot, spinach,
and especially turmeric can permanently
discolor plastic parts. Rubbing vegetable oil
on discolored areas and then washing with a
mild detergent can help to clean these.
• Do not apply vegetable oil to the auger or
screen, as this can reduce juicing efficiency.
Just use it on the feeding tube and juicing
bowl.
• The silicone parts like the seals and wiping
blades can be removed for easier cleaning.
Non-juicing functions
• This juicer is designed to be used with fruits
and vegetables.
• Do not use the juicer to extract oil.
• Do not juice ingredients with a high oil
content.
• If oil gets on the auger or screen, it can
reduce juicing performance and possibly
damage some parts.
Juice dripping down the body:
• If the silicone ring on the bottom of
the juicing bowl is not plugged in correctly,
the juice may seep out on to the juicer body.
Before assembling the parts, check and make
sure the silicone ring is plugged in correctly.
TROUBLESHOOTING Q&A